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Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurance - Delay and Deny the way they live
Multiple claims on a 30 day policy the shelter gave us and one we purchased. No prior exclusions and wellness included yet EVERY claim has been denied or delayed. We need x to pay. we provide it. Oh now we need Y to pay and the payout timer resets to another 30 days. Sales rep said 10 day easy repayment.
Insurer: MetLife
By: Heckert, Aaron
1st visit
First and for most they were quick to refund my money. Excepted all of the wellness check. Very happy.
Insurer: Fetch
By: Barbara
The response time to my claims has been…
The response time to my claims has been really excellent. I appreciate the quick payment. This has really helped me with the expense occurred from the treatment for my kitty's leukemia.
Insurer: Embrace
By: Jackie Cummings
Having Met Life Pet Insurance is a no brainer.
The process is easy and straightforward, the customer service is top notch, the app is easy to use… and the policies… amazing.
Insurer: MetLife
By: Lillian Degroof
Very happy so far with Embrace!
I find Embrace to be very easy to submit claims and more cost effective than other insurance providers.
Insurer: Embrace
By: Jeri McKay
Super great, Fetch policy!
Amanda was a great agent for your company; she talks clearly with what the fetch Insurance carry's and what to expect.
Insurer: Fetch
By: Mary Whitt
Outstanding pet insurance overall.
Outstanding pet insurance overall.
Insurer: Spot
By: Mika
Great customer service
Excellent customer service. Informed and professional
Insurer: MetLife
By: scott turchi
It's easy to apply
It was fairly easy to apply
Insurer: Nationwide
By: customer
Assurance
We feel better knowing that when we take our pets to be checked that they are covered because the cost of pet care is not cheap. The claim process is very easy
Insurer: MetLife
By: customer