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Wellness coverage cost is money you will spend on your pet that you are reimbursed and provides another $100.00 of free money to use on any veterinary costs. The customer service is one of the best that I have experience. Any concerns are handled by the initial person that answers the phone, no transfers or answer machines. A very professional office. Multiple emails to keep you up to date on your claims. After much research in the Pet Insurance industry I am positive that I made the right choice with selecting Embrace. Thanks to all Embrace employees.

Great communication, fast service, friendly and responsive to questions. Trupanion is awesome and I am so grateful to have found them!

Great communication, fast service, friendly and responsive to questions. Trupanion is awesome and I am so grateful to have found them!

I have always had flawless service with Trupanion. My only complaint is that I wish pet care providers were willing to accept payment directly from Trupanion. The reimbursement format is sometime quite a hinderance to medical assistant for my pet since I am currently a full-time post-graduate student.

I have always had flawless service with Trupanion. My only complaint is that I wish pet care providers were willing to accept payment directly from Trupanion. The reimbursement format is sometime quite a hinderance to medical assistant for my pet since I am currently a full-time post-graduate student.

1/10 NO WAY I COULD RECOMMEND PETS BEST INSURANCE. Again I would not recommend this insurance Company! If you like getting about 1/4 to 1/3% of your out of poctet money for your claim then this is the one for you :-( One Claim was split into 4 claims. We have a $500.00 deductable, they split part of it at $494.00 (just under our deductable)and again 2 more times. The Claim came to over $3,300.00 and counting, with surgeries, med's, over night and folloe-ups. That the short story.To this date we have recover just over $1,500 and change (So our deductble was only $1,800.00, not bad for a Policy with a $500.00 deductable)When it comes time to pay claims, they hold back. NO Customer service also becomes poor when there is a problem. They will not change their mind re: about your payment.

My 3 year old havanese was sick and needed lots of tests and treatments. we were devastated but the trupanion insurance was very sensitive and efficent in proccessing our claims.Would highly recomend to anyone

My 3 year old havanese was sick and needed lots of tests and treatments. we were devastated but the trupanion insurance was very sensitive and efficent in proccessing our claims.Would highly recomend to anyone

I submitted a claim for the vaccinations reimbursement and dental care and received the check within weeks. The customer service is impeccable and they always follow up. Excellent!

Staff is always on top of letting you know what is going on even if its just a quick email to let you know that they are a bit backlogged with reviewing cases. Staff is quick to email back with answers to any questions you have.