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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Always great customer service.
Always great customer service. Everyone I speak to is always so lovely, happy, patient. Trupanion has the best customer service!
Insurer: Trupanion
By: Miriam
Always have good customer service experience!
Always have good customer service experience!
Insurer: Trupanion
By: Heather
At age 67I'm no techie.
At age 67,I'm no techie.Your US based agent made updating my card easy
Insurer: Trupanion
By: Robert
Because Trupanion seems to be available any time of the day when I call and the staff are always so friendly and helpful.
Because Trupanion seems to be available any time of the day when I call and the staff are always so friendly and helpful. Especially, because Desiree helped me exponentially by contacting the vet hospital where my pet needed urgent medical care but hospital staff were insisting I pay thousands of dollars up front; Desiree straightened them out. Because of the peace of mind having good insurance brings. It's hard enough that my dog, Molly, faced an unexpected and potentially deadly medical emergency - to not have to stress over financing is a HUGE relief! No owner should be without pet insurance. Trupanion is a very good insurance company.
Insurer: Trupanion
By: Sharon
Christa was friendly and very knowledgeable.
Christa was friendly and very knowledgeable. Very nice lady
Insurer: Trupanion
By: Denise
Dissappointed test for assessment of sick symptoms not covered That’s why I got insurance
Dissappointed test for assessment of sick symptoms not covered That’s why I got insurance
Insurer: Trupanion
By: Kathleen
Easy to reach by phone and accomplished my need for calling
Easy to reach by phone and accomplished my need for calling
Insurer: Trupanion
By: Terri