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Trupanion has been a tremendous relief as they review claims quickly and promptly cover expenses without an argument!
Wonderful customer service! Could not ask for anything better....highly recommend
Insurer: Trupanion
By: Gail
Very easy, very fast, hassle-free, and caring
I created policies with Healthy Paws for both my dogs since I adopted them 5 and 6 years ago, and we've had a couple of emergency visits and Healthy Paws has always been super helpful and easy to work with. Their guidelines for what they reimburse are extremely clear and I've never encountered any unpleasant surprises. Even when one of my dogs had to spend 2 nights in the hospital (in other words, a hefty bill), I submitted the claim over the app (which took less than a minute, just took a photo of the invoice and hit submit), and it was processed in about a day and a half. The reimbursement check was in my mailbox in less than a week. And they even emailed to check in on my little girl to make sure she is doing well after her hospital stay! Will definitely be staying with this pet insurance for both current dogs and any future pets.
Insurer: Healthy Paws
By: Ina
Have 2 policies with Healthy Paws for over 5 years
I created policies with Healthy Paws for both my dogs since I adopted them 5 and 6 years ago, and we've had a couple of emergency visits and Healthy Paws has always been super helpful and easy to work with. Their guidelines for what they reimburse are extremely clear and I've never encountered any unpleasant surprises. Even when one of my dogs had to spend 2 nights in the hospital (in other words, a hefty bill), I submitted the claim over the app (which took less than a minute, just took a photo of the invoice and hit submit), and it was processed in about a day and a half. The reimbursement check was in my mailbox in less than a week. And they even emailed to check in on my little girl to make sure she is doing well after her hospital stay! Will definitely be staying with this pet insurance for both current dogs and any future pets.
Insurer: Healthy Paws
By: Ina
First time having pet insurance.
The agent I spoke with was very courteous, knowledgeable overall very pleasant.
Insurer: Trupanion Canada
By: Charmaine
The monthly insurance premiums are so expensive they are not sustainable by a regular family.
The monthly insurance premiums are so expensive they are not sustainable by a regular family.
Insurer: Trupanion Canada
By: Lisa
Quick and efficient. Perfect
The Trupanion team is quick at reviewing and processing claims.
Insurer: Trupanion Canada
By: Anne
Trupanion has helped me out reliably at the worst times for over 15 years.
Trupanion has helped me out, reliably at the worst times for over 15 years.
Insurer: Trupanion Canada
By: Peter
Great Service
Very pleased with the service.Quick response and I would not hesitate to recommend.
Insurer: Trupanion Canada
By: Betty
Fast and easy
Was quick and easy to get pre-approval which helped make decisions on the treatment for my cat.
Insurer: Trupanion Canada
By: Philip
Well if there was an 11 or even 12 I’d have given that score.
Well if there was an 11 or even 12 I’d have given that score. You it my back this month when I was faced with a very sizeable Vet bill and you get top drawer marks from me
Insurer: Trupanion Canada
By: Alan