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I recently purchased a policy for my 1 year old labradoodle. I added the Wellness coverage and submitted a claim about a month after I purchased the coverage. The claim was paid very quickly, with no questions asked. I was very pleased.

Our little girl Molly had an ear infection recently. When I sent all her paperwork there was a problem with the claim because her insurance listed a prior condition. I sent one email with a question and everything was fixed and Embrace paid the claim. Embrace gets right back to you and keeps you informed of the process. Our family has had Embrace for 5 years now and when our kids get sick we never have to worry about the type of care they need because we have Embrace to help us with the costs. Anyone who is thinking of getting a furry kid should look into Embrace right after they adopt their furry one.

My 12-year-old Shih Tsu had a soft tissue sarcoma skin cancer. He had surgery to remove it and had complications from the surgery: intestinal disorder and a urinary tract infection. Pet's Best, as usual, paid up to the max on the claim and they are SO FAST about processing the claim. Claim faxed in on Thursday, and paid on Tuesday, with email notifications as to their progress on the claim. So easy! I just really LOVE this company and their service! I have older dogs and multiple claims, and they always come through for me. Without them, I would be paying thousands of dollars in vet bills. They really give me peace of mind. Wish my own insurance was this good!! Two thumbs up for Pet's Best!!

I have had insurance on my dog, Honey, since I got her at 8 mos. She was diagnosed with epilepsy and had many visits for bloodwork, an MRI, and a spinal tap for her diagnosis. The total of which cost about $4,000. With Trupanion I paid only a small amount of that. After I paid for everything in full and sent the forms into Trupanion I had sevreral reimbursement checks within a week. They reimbursed 90% after I reached my deductible. I would not have been able to take care of Honey without that reimbursement. Thank goodness her epilepsy does not require medication, however if she did we'd it, Trupanion would cover 90% of the cost because I have already hit her lifetime deductible for that issue. The only downside I would say is that they dont cover any exam fees, I think they should cover a pcentage after the deductible, not necessarily 90%, maybe 20-30%. Sometimes that little bit of coverage can mean a lot!

I have had insurance on my dog, Honey, since I got her at 8 mos. She was diagnosed with epilepsy and had many visits for bloodwork, an MRI, and a spinal tap for her diagnosis. The total of which cost about $4,000. With Trupanion I paid only a small amount of that. After I paid for everything in full and sent the forms into Trupanion I had sevreral reimbursement checks within a week. They reimbursed 90% after I reached my deductible. I would not have been able to take care of Honey without that reimbursement. Thank goodness her epilepsy does not require medication, however if she did we'd it, Trupanion would cover 90% of the cost because I have already hit her lifetime deductible for that issue. The only downside I would say is that they dont cover any exam fees, I think they should cover a pcentage after the deductible, not necessarily 90%, maybe 20-30%. Sometimes that little bit of coverage can mean a lot!

I have and continue to have great experience with ASPCA. I have had several claims submitted and all have been accepted within the limits of my coverage, which I'm grateful for, otherwise my cat Frankie would not be here with us today!

Embrace customer service is always top notch! Quick response and claim payments always.

Love this company!! Great pet insurance

The process for two separate claims was easy and efficient, especially as the vet was able to download the form. I was comforted by the email updates, that my claim was not forgotten. I’m not fond of their dental program ($299 per year for $400 of benefit if I understood the terms correctly.) I did not compare with other policies, so this might be inline with the industry. The phone reps are very pleasant, the one's writing the email also.

I'm extremely happy with Healthy Paws and their customer service. My dog coincidentally got sick the day her coverage started, which was also the day after I signed up, and Healthy Paws still didn't hesitate to reimburse us. I'm sure some insurance companies would've found some reason not to reimburse her claim. We received our check in about a week. Also, a couple of days after filing our claim I received an email to check on how my puppy was feeling and even asked for a picture. You really feel that you are dealing with a company that legitimately cares for their clients, which is rare these days.