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Unhappy with service and claim processing
Fight to get wellness claims refunded. Still havent received reimbursement for flea meds which I pay extra for to cover wellness. Been over 5 months. Cant wait for year to be over to change companies with cheaper premiums, higher % coverage.
Insurer: Pets Best
By: Ann
Excellent Customer Service
I’m so happy I chose ASPCA! I’ve had nothing but positive experiences so far and any time I’ve called with a question I have received friendly, patient and knowledgeable customer service.
Insurer: ASPCA
By: Rhonda
outstanding!
Very easy to use and is very helpful to me and my family thanks so much god bless you all!!!
Insurer: Trupanion
By: michael
Great company
I got my dog on Embrace's policy when she was really young, I think less than 1 yr old. So, there weren't too many things wrong with her, and I expected a policy with zero pre-existing conditions! However, like literally a day or two before I finalized the policy purchase, she fractured her tooth, and that went on the policy as a pre-existing condition. She also got noted to have two temp ones and another permanent one, which I was surprised to see, but ultimately did not appeal because I felt they were reasonable (two temps were for ear infection and diarrhea, perm was adverse reaction to sutures, she had some issues following her spay). If you're reading this and considering pet insurance, the best advice I can give you is to get it as early as possible. Despite her few pre-existing conditions, my dog ended up needed ACL surgery on her right rear knee, costing us $4000. Embrace covered it all, and we only ended up paying about $400 out of pocket since we used up most of her deductible by then. This one surgery "paid" for like 3 years of coverage from Embrace, and we're expecting that she'll likely need surgery again for her other knee. Be mindful that the longer you wait, the most issues may pop up and end up on the pre-existing conditions list, and after that those issues, and I think issues that stem from those conditions, will never be covered again. The only thing I wish I did different was get Embrace for my dog as soon as I got her at 8 weeks.
Insurer: Embrace
By: Chelsie
Healthy Paws is a wonderful pet…
Healthy Paws is a wonderful pet insurance company. My dog has had chronic problems since we rescued her, so we have been in and out of the vet several times, which is not cheap. Healthy Paws has surely made it more affordable to be able to get the care our girl deserves and make her way back to health. We would not be able to do it without them!
Insurer: Healthy Paws
By: Lauren
Saved pets life
It really is amazing to know you don’t have to compromise the life of your pet in a critical situation when the Vet gives u an estimate $2500-4500. U sign the papers and know that healthypaws insurance got your back. Sign up early in life and get 90%. It will save u a lot of money. At 4 months our pet broke her paw- that was costly! We were happy we had insurance then. And recently she got stung by a bee and had to spend the night in the hospital due to allergic reaction.. safe to say: $50 a month paid off in the first few months. Hope we r done with vets. But good to know insurance got your back with 2-3 day direct deposit.
Insurer: Healthy Paws
By: Dmitry
Great Service
Very easy - the vet took care of all the paper work . And I received a reply quickly from the insurance company.
Insurer: Trupanion
By: Mary
Trupanion
Very quick response time. Simple filing process. Predictable coverage!
Insurer: Trupanion
By: Lisa
We had to call to get it processed even though it had been submitted weeks prior to the call.
We had to call to get it processed even though it had been submitted weeks prior to the call. Our plan did not cover as much as we had thought it would after the deductible.
Insurer: Trupanion
By: Ellen