209,226+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,226 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

3 reviews

5.0
Embrace

19,726 reviews

4.9
Healthy Paws

10,998 reviews

4.9
Fetch

5,256 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 10, 2025

Great Customer Service

Fetch offers great value for your money. Justin was incredibly helpful and informative. He provided his number and I was able to call him back directly when we were ready to begin our coverage.

Insurer: Fetch Canada

By: Nicholas Stoneberger

Verified October 10, 2025

I can’t say enough good things about…

I can’t say enough good things about Healthy Paws! From the start, the entire process has been incredibly smooth and stress-free. Submitting a claim is super easy — you just snap a photo of the vet bill and upload it through their app or website. It literally takes less than a minute. What impressed me most was how quickly they process claims. I’ve had multiple instances where I received reimbursement within a few days of submitting — sometimes even faster. It gives me so much peace of mind knowing that not only is my pet covered, but that I won’t be waiting weeks to get reimbursed. Customer service is also top-notch. They’ve always been responsive and compassionate whenever I’ve had questions. Healthy Paws truly feels like a company that cares about pets and pet parents. If you’re on the fence about pet insurance, I highly recommend Healthy Paws. They’ve saved me thousands in vet bills and made the process painless every step of the way.

Insurer: Healthy Paws

By: Michele Ienna

October 09, 2025

Mini dachshund loves Pets Best.

"I have a mini dachshund that encountered sudden rear leg mobility issues. Since they are prone to back issues, it was most likely IVDD or an FCE. Sent to neurologist, er, and ended up just needing months of meds, crate rest, and accupuncture. Pets best took over a month to process the initial claim, which was understandable that it was the first claim I filed with them and they probably needed to ensure the my dog had not had any prior issues. They sent emails to let me know they needed more information on my claim. After the initial claim processed, the continued care claims were processed within a week. Very happy with this insurance and the claims process. Payment was prompt, receipt broke down the payment in easily understandable language. If you have a dachshund, insurance is a must, along with the acupuncture plan. "

Insurer: Pets Best

Veterinarian: Care Center Cincinnati

By: Lisa

Useful
Verified October 09, 2025

Efficient Handling of Claim

Easy online claim filing, good claim status communications and timely claim processing & payment

Insurer: MetLife

By: customer

Verified October 09, 2025

Exceptionally easy to input claims

Exceptionally easy to input claims. Usually quick reimbursements

Insurer: Healthy Paws

By: CTK

Verified October 09, 2025

Love MetLife

Love MetLife, I'm so happy I purchased it when I bought my dog Fenway last October. I bought another puppy in August and got insurance for her also. Unfortunately I lost my 13 year old Puggle also in August. It cost over $2000 for that last evening of her life in the ER. Pet insurance wasn't a thing then. Every time I get a check, I'm amazed!

Insurer: MetLife

By: Sue O.

Verified October 09, 2025

All submissions have been easy to…

All submissions have been easy to complete and file.

Insurer: Spot

By: CinQ

Verified October 09, 2025

Wow factor

So far so good. Xena first exam has been covered and her flea medication. The processing was simple and I wasn’t asked for all this paperwork. The processing was easy and straightforward. I finally feel like I have a company that will actually be there for Xena.

Insurer: MetLife

By: Patrick B

Verified October 09, 2025

Rebecca patiently took like 45 minutes…

Rebecca patiently took like 45 minutes to explain options that I can afford, now that I have four cats. Every person I talked to so far in this company sounded like they could be my neighbor, the experience is one I would recommend. Rebecca is a sweetheart!

Insurer: Prudent Pet

By: whereswaldo

Verified October 09, 2025

The app was easy to use

The app was easy to use, simply upload the required docs and submit. MetLife sends an email receipt and got back to me via email in no more than 5 days or so and the deposit was immediately sent to my account.

Insurer: MetLife

By: Allison

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