209,226+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Initial contact w question
Pleasant, informative & easy to communicate. Recently switched & feel confident with the change. Thoroughly reviewed several options before committing.
Insurer: Prudent Pet
By: suzanne zeldin
I love Embrace!
I love Embrace! They make the claim process very easy and have always treated Rufus and myself like family more than just clients. Also their rates are very good based on Rufus's age and issues. I would highly recommend Embrace!
Insurer: Embrace
By: Frank
Megan’s outstanding support
Megan provided me, my wife and our two big golden doodles outstanding support. In reviewing our pet coverage, she discovered a discrepancy we had mistakenly made last year and helped us resolve the issue and offered excellent advice on what insurance coverage we should select for the two doodles this year. She presents a very supportive and friendly demeanor and represents Fetch in a very professional manner. You are most fortunate to have employees like Megan.
Insurer: Fetch
By: Robert Moss
More headache than payout.
Got Fetch pet insurance for our new puppy, Generally a bad experience. Coverage amounts were frequently less than expected, and often required a lot of back and forth documentation to get even partial coverage. Most egregious situation was when our dog had a sore tail that he was biting at at 11 months old they refused to cover the vet assessment because he was noted to be scratching at his new collar on his first assessment, so it was a "preexisting condition". At the time I asked them not to renew when my policy ended. Then, when my policy ended, sure enough I got dinged for an annual renewal fee. Then when I called to get it reversed, they said they would only prorate me 11 months because I was already committed to continuing for at least another month. Ridiculous.
Insurer: Fetch Canada
By: Paul Young
Amanda was amazing
Amanda was amazing! She made sure all my questions were answered and left me with nothing but i smile on my face.
Insurer: Fetch
By: madison
Relatable and Reliable - Recommend
I recently spoke to Amanda Mello, and I was genuinely impressed! She was incredibly knowledgeable about pet insurance knew all the contracts and coverage options inside and out. What stood out even more was how relatable and friendly she was. You can tell she truly loves what she does and she has a real passion for insurance. Her personality made the whole experience enjoyable. Highly recommend connecting with Amanda Mello at Fetch Pet Insurance if you're considering pet insurance!
Insurer: Fetch
By: Nicole
I needed to clarify the information…
I needed to clarify the information requested and concerning a claim. Cassie was helpful and walked me through the steps. I appreciate the assistance - with a human and not a bot.
Insurer: Embrace
By: Susan Decker
Easy process and to understand
Easy process and to understand
Insurer: Pumpkin
By: Patricia
Impressed so far!
I am a new customer but so far I am very impressed with not only ease of use with their website but prompt reimbursement. I am a life long USAA member and Embrace is their preferred vendor so I am sure they will live up to USAA's high standards for customer service over the long haul.
Insurer: Embrace
By: April Everett