154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 22, 2020

Always friendly and prompt

Always friendly and prompt

Insurer: Trupanion Canada

By:

Useful
November 22, 2020

Always got my questions answered very quickly.

Always got my questions answered very quickly. The rep I spoke to was pleasant every time I spoke to her. Great lady.

Insurer: Trupanion Canada

By: Christine

Useful
November 22, 2020

Always satisfied

Always satisfied

Insurer: Trupanion Canada

By: Beverley

Useful
November 22, 2020

Because of the difference between the costs as advertised on the website and the real life costs.

Because of the difference between the costs as advertised on the website and the real life costs. On the website, it says the costs of your pet's insurance will never increase no matter how many claims you have. We had one episode with our dog and the insurance has gone up 3 times since last summer when it happened.

Insurer: Trupanion Canada

By: Pierre

Useful
November 22, 2020

Despite increasing premiums I find the security of having Trupanion at my back in caring for my precious dog comforting.

Despite increasing premiums I find the security of having Trupanion at my back in caring for my precious dog comforting.

Insurer: Trupanion Canada

By: Anne

Useful
November 22, 2020

Trupanion saved my dog...again!

Easy, fast service and excellent customer service

Insurer: Trupanion Canada

By: Rebecca

Useful
November 22, 2020

Quality Coverage

Enrolment was a simple yet informative process. Their was no hassle and the representative was kind and courteous. I found the rates to be reasonable and the coverage to be comprehensive when compared to other companies. When peace of mind regarding quality coverage is desired, Trupanion stands out when measured against the rest.

Insurer: Trupanion Canada

By: Lachet

Useful
November 22, 2020

Excellent customer service

Excellent customer service

Insurer: Trupanion Canada

By: Scott

Useful
November 21, 2020

BUYER BEWARE! This company is a fraud

I bought this insurance as it was endorsed by USAA, but since then my opinion of USAA has dropped, but after 40 year membership with USAA it is a shock. Embrace took my lump sum premium with no complaint, but as soon as I started filing claims on my sweet little LP they became very uncooperative. I filed three claims, they contacted my vet for records, she submitted them (MORE THAN ONCE). They put those claims on hold because they needed medical records. ARGH. I finally asked Vet to send me LPs records so I could deal with Embrace and not bother her. VET has other things to do but continue to send my dogs records over and over and over again. I copied LPs entire record from Day she was found as stray on street in Killeen to last day Dr R laid hands on LP along with three new claims and re submitting first claims. Now they continue to request medical records. They will gladly complete claims once they get medical records. THEY HAVE THE FRICKING MEDICAL RECORDS. I cancelled my policy but they continue to send me emails requesting medical records. They have never intended to pay ANYTHING. This company is a fraud. Actually I probably should have a total refund of my premium. This company should be reprimanded and all premiums paid refunded to all who paid.

Insurer: Embrace

By: Rose

Useful
November 21, 2020

Timely, easy, caring, EXCELLENT pet insurance company

Healthy Paws has been absolutely excellent. I began insurance for my dog as soon as I got him at 8 weeks old. He is now almost 5 years old. This is important to get coverage early so all conditions will be covered and not considered underlying. I cannot be more thankful that I did this. My dog's monthly allergy injections- covered. He had a 5 day hospital stay- covered. I have never had one issue with any claim I have submitted. It is extremly easy to submit claims by taking a photo of your invoice and sending it in on the app, the response time is excellent. I have nothing but excellent things to say about Healthy Paws and I have peace of mind knowing I can provide top care for my dog at all times without the stress of major vet bills. I highly recommend Healthy Paws pet insurance and I will continue to use them for any pets that we add to our family. Thank you Healthy Paws!!!!!!

Insurer: Healthy Paws

By: Mrs. Bird

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