Find and read reviews with confidence

Let me start by saying I never write reviews, positive or negative. The recent events with our 4 year old basset hound compel me to share our experience with Healthy Paws Pet Insurance. We took our Buddy Lee to his regular vet, as his eyes had a slight discharge, and he seemed lethargic. The vet immediately suspected glaucoma and sent us directly to a veterinary ophthalmologist. The ophthalmologist confirmed the diagnosis of acute hereditary glaucoma. We were sent home with the suspicion that Buddy Lee had lost vision in his left eye, but that maybe his eye could be saved. Treatment with oral pills and eye drops was immediately employed. This story does not have a happy ending. Four days later it was determined his vision had been permanently lost in the eye, and the severe pain he was experiencing could not be controlled with medication. His eye ball was removed, and the lid sutured closed. We advised the ophthalmologist that Buddy Lee was covered by pet insurance. She completed the form, but warned that the disease is inherent to the basset hound breed, and her experience was that most pet insurance paid little to nothing for ophthalmology bills. Now for the good news. 1-Dogs function 100% with one eye, and Buddy Lee is doing great. 2-Healthy Paws Pet Insurance paid hugely on the claim! They paid 90% of the bills after our deductible & diagnosis charges, which is exactly the policy we bought. There was no "usual & customary" nonsense, or hidden excl

my puppy had "cherry eye" in the left eye and then in the right eye, 3 weeks later. Trupanion paid promptly and with no problems.

my puppy had "cherry eye" in the left eye and then in the right eye, 3 weeks later. Trupanion paid promptly and with no problems.

I've been with Trupanion for almost 4 years now, and when people ask how I like my pet insurance I only have great things to say. They are quite literally the reason my dog is still alive, as there is no way I would have been able to cover all his medical costs on my own. A couple small errors over the years that were rectified by my calling in, but they were just honest human error and were corrected quickly and easily. Note that my premiums HAVE gone up twice now in the time I have been with them, but it was a fairly small amount each time. They provided ample notice before the rate adjustments as well. I have a 3.5years old boston terrier with ongoing allergy issues. The support Trupanion provides in covering 90% of the bills allows me to provide the proper care to my dog. The vet faxes off all the paperwork for me, and I usually get an email within 1-2 days from Trupanion saying my claim has been received, and then 2-3 days later an email saying a cheque was cut and is on its way to me. Very pleased with their service.

I've been with Trupanion for almost 4 years now, and when people ask how I like my pet insurance I only have great things to say. They are quite literally the reason my dog is still alive, as there is no way I would have been able to cover all his medical costs on my own. A couple small errors over the years that were rectified by my calling in, but they were just honest human error and were corrected quickly and easily. Note that my premiums HAVE gone up twice now in the time I have been with them, but it was a fairly small amount each time. They provided ample notice before the rate adjustments as well. I have a 3.5years old boston terrier with ongoing allergy issues. The support Trupanion provides in covering 90% of the bills allows me to provide the proper care to my dog. The vet faxes off all the paperwork for me, and I usually get an email within 1-2 days from Trupanion saying my claim has been received, and then 2-3 days later an email saying a cheque was cut and is on its way to me. Very pleased with their service.

I have had Trupanion pet insurance on our dog Suki since she was a puppy. We have never used the insurance until she was 6 years old and found out she had cancer in December 2012. The radiation treatment was a little over $8000 and Trupanion had covered the 90% to the Vet Specialist directly (Express Claim). This was such a relief as it was during Christmas and money was tight. Even before the cancer claim, we had another claim for Suki in September 2012 for about $1000 and Trupanion covered 90% of this claim as well. Trupanion does EXACTLY what they say and keep you informed via email and send you a cheque within 2 weeks of making your claim. I highly recommend Trupanion insurance to everyone that loves their pet. It is sad to say that I believe our dog Suki has a better medical insurance plan than what my husband or I have. People used to laugh at us for having pet insurance for our dog, but now they realize that I have saved so much money and have given our dog Suki the BEST care possible!!

I have had Trupanion pet insurance on our dog Suki since she was a puppy. We have never used the insurance until she was 6 years old and found out she had cancer in December 2012. The radiation treatment was a little over $8000 and Trupanion had covered the 90% to the Vet Specialist directly (Express Claim). This was such a relief as it was during Christmas and money was tight. Even before the cancer claim, we had another claim for Suki in September 2012 for about $1000 and Trupanion covered 90% of this claim as well. Trupanion does EXACTLY what they say and keep you informed via email and send you a cheque within 2 weeks of making your claim. I highly recommend Trupanion insurance to everyone that loves their pet. It is sad to say that I believe our dog Suki has a better medical insurance plan than what my husband or I have. People used to laugh at us for having pet insurance for our dog, but now they realize that I have saved so much money and have given our dog Suki the BEST care possible!!

Vinny is an indoor cat but slipped out and in 20 minutes had a fight with a stray cat that hangs around. He developed an abscess on his cheek that required suture and drainage. We had signed up with Healthy Paws around 4 - 5 months prior to the incident, so this was our first claim. We were pleasantly astonished at the prompt response to our claim, the helpful assistance via email and empathetic approach to the incident. Within the week we received a check back. We are impressed, extremely happy and would readily recommend Healthy Paws to friends and family.

I would recommend Trupanion wholeheartedly to any pet owner, further I would advise any pet owner to get pet insurance in general. It sounds cheesy but it really provides peace of mind. When our cat had to be referred to a specialist clinic, thankfully in town, it was a no-brainer. Don't get me wrong, I would have sent him to the clinic, pet insurance or not, but this way I didn't end up in debt. When he was released home four days later being diagnosed with a very rare immune-mediated condition, we started submitting our first claims (and there were many and there are more to come). And since then I have been continually surprised by the speed the claims have been processed with. Further there haven't been any questions about the eligibility of the claims and everything was covered (of course not the vet checks and taxes but that's what you sign up for). I am so incredibly happy that we were able to - and continue to - provide the best care for our cat and don't have to think twice about it. My cat will have to be monitored for this condition for the rest of his life and will most likely be on medication for the rest of his life. So I am thankful that we signed up with Trupanion as soon as we got him and hopefully, they will continue to be there for us along the way. Obviously, as a pet owner, you don't think that you will ever need pet insurance, but chances are you will, so sign up now.

I would recommend Trupanion wholeheartedly to any pet owner, further I would advise any pet owner to get pet insurance in general. It sounds cheesy but it really provides peace of mind. When our cat had to be referred to a specialist clinic, thankfully in town, it was a no-brainer. Don't get me wrong, I would have sent him to the clinic, pet insurance or not, but this way I didn't end up in debt. When he was released home four days later being diagnosed with a very rare immune-mediated condition, we started submitting our first claims (and there were many and there are more to come). And since then I have been continually surprised by the speed the claims have been processed with. Further there haven't been any questions about the eligibility of the claims and everything was covered (of course not the vet checks and taxes but that's what you sign up for). I am so incredibly happy that we were able to - and continue to - provide the best care for our cat and don't have to think twice about it. My cat will have to be monitored for this condition for the rest of his life and will most likely be on medication for the rest of his life. So I am thankful that we signed up with Trupanion as soon as we got him and hopefully, they will continue to be there for us along the way. Obviously, as a pet owner, you don't think that you will ever need pet insurance, but chances are you will, so sign up now.