Find and read reviews with confidence

I looked at many companies for pet insurance and finally dediced on Embrace. When I applied over the phone the customer service rep. was very informative and friendly. I had to use the insurance sooner than I thought and I was reimbursed quickly and without any hassles. I am extremely happy with my choice of pet insurance companies and I have recommended them to my pet owner friends.

I contacted you, printed out the claim form, collected all the documents you requested and mailed them all in the same envelope. There were a total of 4 bills which were clearly itemized on the claim. Whoever opened the mail, just selected ONE of the bills and discarded or ignored the rest. Then I was told that they were not sent! I had to take the time to pull out all the bills again and resubmit via fax. I requested to speak with a supervisor and requested some feedback after an investigation as to how this happened. I have heard NOTHING back from the supervisor who was not exactly professional in her demeanor. I am not surprised at this point. I am very sorry I spent my money with this company on this insurance - the whole experience has been quite annoying.

Only negative surgery allowance was on the low side, otherwise fine

This claim is for a medication that was purchased outside of the vet's office(per vet's recomendation that it might be less expensive),for a fairly serious intestional/stomach issue.Once again Embrace came thru fast & as stated they would.I cannot be happier with this company.Thanks again.

My dog Torsten has had 2 torn cruciate ligaments, severe joint damage, auto immune disease, and pnumonia(sp?) twice. Embrace has paid (Immediately) for 2 separate TPLO's from surgeon specialist, 24 hr emergency visits, all vet costs, AND Amazingly! 2 separate Stem Cell Retrieval and Injections. They have paid out over $10,000 on this one dog, and gave him 4 extra years of quality life. They literally saved his life 4 separate times. These people are simply Crazy Over-the-Top in ease of claims, immediate Personal contact, follow up, and ..well everything. They cover Everything, unlike most other well-known Pet insurance companies, AND they are possibly the LEAST Expensive! I kept my pet insurance even when I could not afford my own health insurance..and it was a wise decision. I respectfully suggest that everyone recommend this company to anyone owning a Dog or Cat. Most Sincerely, Henslee Worsham

everything was fine, but I don't understand why the taxes are deducted before the claim amount is calculated

everything was fine, but I don't understand why the taxes are deducted before the claim amount is calculated

The ASPA Insurance has been terrific and we recommend it to every pet owner we know. It's not only peace of mind for big emergencies, but the company gives great advice on health throughout the year.

they are nice fast and do what they say they will do. Cannot ask for more than that

they are nice fast and do what they say they will do. Cannot ask for more than that