Fracture Radius
Our 5 month old puppy broke his leg running up deck stairs, and we had to get him to a vet for a review and casting. We were out of town when he had this accident, and Trupanion was great with understanding the multiple vet visits. They were fast on contacting us upon receiving, processing, and accepting the claims. Poor pup! He's been so good and on the way to recovery not needing surgery yay. Thank you!
- INSURER:
Trupanion Canada
- POSTED: 06/23/2013
- BY: Danielle
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Pennies and cents reimbursables
they try everything not to pay up and adding insult to injury, they will reimburse you pennies and cents against your claim. they wont pay up for an annual check up. a clean bill of health was favourable to them, which means they can continue to take my money knowing fully well that i wont hit them with a big bill in the future, their profit, my loss!
- INSURER:
Trupanion Canada
- POSTED: 06/23/2013
- BY: Butch
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Trupanion was excellent!
I have nothig but good things to say about Trupanion. They came through for me with no questions asked. I've been recommended them to numerous dog owners.
- INSURER:
Trupanion Canada
- POSTED: 06/23/2013
- BY: gayle
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Trupanion was excellent!
I have nothig but good things to say about Trupanion. They came through for me with no questions asked. I've been recommended them to numerous dog owners.
- INSURER:
Trupanion
- POSTED: 06/23/2013
- BY: gayle
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Couldn't ask for more
I began with a free month trial of Trupanion, not ever expecting to use it. Lo and behold, a few weeks later my Aussie ruptured a ligament in his knee, a traumatic experience for us both.Trupanion at first wrongly refused my expensive claim (they are a business after all). But after my vet contacted them through their appeals process, they were more than cooperative. My dog is now up and running again. It may have taken a while, but I couldn't be happier with how everything turned out.
What started out a as trial on a whim, has earned them a life-long customer!
- INSURER:
Trupanion Canada
- POSTED: 06/22/2013
- BY: Anthony
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Couldn't ask for more
I began with a free month trial of Trupanion, not ever expecting to use it. Lo and behold, a few weeks later my Aussie ruptured a ligament in his knee, a traumatic experience for us both.Trupanion at first wrongly refused my expensive claim (they are a business after all). But after my vet contacted them through their appeals process, they were more than cooperative. My dog is now up and running again. It may have taken a while, but I couldn't be happier with how everything turned out.
What started out a as trial on a whim, has earned them a life-long customer!
- INSURER:
Trupanion
- POSTED: 06/22/2013
- BY: Anthony
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Good, but...
Reimbursement for services was prompt, as was communication. However, Embrace Pet Insurance was not satisfied with how the vet filled in the orthopedic exam, and now I am going back and forth with the vet and Embrace. I believe that in the end, insurance companies will do what they can to get out of paying a premium, and perhaps Embrace is no different then the rest of them. Time shall tell.
- INSURER:
Embrace
- POSTED: 06/22/2013
- BY: Gail
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion review
My Lab was diagnosed with diabetes recently. Trupanion has been wonderful to deal with. Everyone I have talked to has always provided exceptional customer service. Claims processing is quick and easy. I think what I like the most is how every time I call the representatives ask how my Lab is doing and seem to genuinely care about her care and well being.
- INSURER:
Trupanion Canada
- POSTED: 06/21/2013
- BY: Gina
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Trupanion review
My Lab was diagnosed with diabetes recently. Trupanion has been wonderful to deal with. Everyone I have talked to has always provided exceptional customer service. Claims processing is quick and easy. I think what I like the most is how every time I call the representatives ask how my Lab is doing and seem to genuinely care about her care and well being.
- INSURER:
Trupanion
- POSTED: 06/21/2013
- BY: Gina
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
The BEST service imaginable - ALWAYS
Our beautiful Pippin recently passed away, & "Robin", one of Pets Best's supervisors, personally handled my final claim to help me with a glitch in the last vet bill I received. She said, "The last thing you need right now is something else to deal with." I so appreciate her compassion & the great experience I've ALWAYS had with PetsBest.
- INSURER:
Pets Best
- POSTED: 06/21/2013
- BY: Jack
- BREED: Toy Poodle
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
