208,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Better than expected
I'd been on the fence about pet insurance for many years. After getting a puppy my vet recommended ASPCA pet insurance & I've been pleasantly surprised. Claims are processed quickly, no questions asked
Insurer: ASPCA
By: Stefanie
Bad first impression
I bought this insurance for my cats. Unfortunately,one of them needed emergency help. No one answered after one month. If I hadn't asked about the status, I wouldn't know that I had to inquire additional documents from the clinic in another country where I usually brought my cats for a check-up. We will see in future what decision the insurance company will make. Reading the reviews and looking at my experience with this insurance company, I understand that it provides very poor service. They take money easily but don't want to do their job properly. UPD: After 40+ days, my application was reviewed, so I take my words back. Insurance company works honestly, but very slowly
Insurer: Pets Best
By: богдан скрипка
Wonderful
Our 10 year old Corgi came down with pneumonia and wound up in the specialty care center in an oxygen cage on Christmas Eve was was there until New Years day. As you can imagine it was Very, Very expensive. I don't know what we would have done without her insurance. They did pay 90% of her bill and on top of that the claims process is simple. The vet submitted the bill, I had a response the next day and received the payment within 1 week. I don't think it could have been any more efficient than that. Our little dog is recovering and I am grateful that we had insurance to help cover the cost
Insurer: Healthy Paws
By: Monika
This is my 2nd year of coverage and I…
This is my 2nd year of coverage and I could not be happier. Your service is easy and dependable. I have always had great respect for the ASPCA and I'm very glad I have insurance through your organization. I know you care deeply about our pets. Thank you!
Insurer: ASPCA
By: Victor Dempsey
I am absolutely pleased with embrace pet insurance and feel much better knowing that when my pet is covered
Absolutely love embrace and feel good about choosing them to insure my pets
Insurer: Embrace
By: Linda
I am very pleased with our choice of…
I am very pleased with our choice of ASPCA Insurance for my pets. I recently submitted a claim (multiple claims) for one of my furbabies and the claim(s) were processed seemlessly ... from submission to review to deposit into my account was exactly 2 weeks, and there were 2 holidays in that period so I consider that very speedy. There were no hidden exclusions - EVERYTHING was covered, with the exception of taxes and medical waste. Given that our journey ended in sudden loss, I was quite relieved I didn't have to haggle or appeal anything regarding our claim(s). Best feeling knowing I can pay off that care credit account quickly! Although I hope I never need to submit a claim for my other pup, I am comforted knowing that this company made the process simple, covered expenses as described in literature, and was very sympathetic and caring in our time of grief. We truly believe we are in good hands with this policy.
Insurer: ASPCA
By: Lisa
What more could you ask for!!!
This company in unmatched in customer care and service and so easy to deal with. I have a rescue and two months after we rescued her, she was diagnosed with a need for knee surgery. Not a question asked; the Veterenarian Service did all the paperwork, got approval immediately, set up the surgical date, paid my copay and DONE!! Wonderful company
Insurer: Trupanion
By: Francine
Claims Processing Issues as of Nov 2019
I've been Pets Best for over 10 years and up until recently have always been pretty happy. I did see significant hikes with the premium for my dog once he hit senior status (he's 12 now) but we've also had a fair amount of claims in conjunction with that, so I figured it is what it is. In the past claims were always processed very quickly, I think the longest it ever took was 2 weeks. Well that changed drastically in Nov 2019, when I submitted a claim that took 34 days to process. Today is Jan. 9 and the claim I submitted on Dec. 10 still hasn't been processed and with new claims now saying they'll take 25-35 days who knows when I'm ever going to see that reimbursement. When I am paying over $200/month for my dogs insurance (and that's with a $300/incident deductible) I expect better than this.
Insurer: Pets Best
By: Christine
Best Insurance Company Ever
All of our dogs are insured by Embrace. One of our dogs recently got pneumonia and Embrace was great in covering her vet bills. Thank you Embrace for processing our claim quickly!
Insurer: Embrace
By: Carol
So pleased. I was reimbursed 90% less my deductible
Very pleased. Customer service was wonderful as well.
Insurer: Pets Plus Us
By: Gail