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I had always questioned why I had pet insurance on my dog. He's been healthy as can be and we've only been to the vet for shots, etc. That all changed 3 weeks ago. Giacomo was in the local dog park doing what Italian Greyhounds love to do... run. He was having a great time but things changed in seconds. Tempers flared and the next thing I knew another dog had grabbed him by his throat. I got them apart and raced to the local emergency hospital. He was vomiting blood and had a gash over his left eye. Long story short. Two days in intensive care and a follow up visit to his regular doctor ran up a tab of over $3,000! I called Healthy Paws to make sure things were covered and they were very assuring and concerned over his care. All the bills were submitted, processed and a check issued in less than one week! Any company can easily process a claim but the genuine concern over the phone and the follow up email the following week asking how he was feeling was fantastic. I really felt that they cared about their clients. I will always remember that and will recommend that everyone get insurance on their pet and to definitely check out Healthy Paws.

I have recommend Embrace to my friend that also has had a very hard time with figuring out the right insurance for her dog. I told her that Embrace was the way to go! They are very clear on the benefits and I was surprise on how easy it is to use. I just fill out a very simple claim form and get an e-mail saying what is covered and a check in the mail. I plan to keep spreading the news and will tell my vet also to recommend Embrace as the way to go. So easy and hassle free to work with. Thanks Embrace its a pure pleasure to have my Lefty insured by you. Worth it to not to be afraid to go to the Vet.

Had a cheque in my hand 10 days after major nKnee surgery on my pouch! Excellent service and truly a class act as far as any type of insurance company

Had a cheque in my hand 10 days after major nKnee surgery on my pouch! Excellent service and truly a class act as far as any type of insurance company

I have always found everyone to be great too work with at Pets Best. Their customer service has always been very knowledgeable and extremely courteous whenever I have called on prior claims, and very quick and efficient with their claims adjusting too. I am very happy with Pets Best and just added my new adopted Greyhound, Brando to my policy.

Very quick email response to submitted claims and soon received reimbursement check. Recently had a cat who ad lymphoma and I did not have pet insurance..won't be caught without it again Price is good for 2 healthy kittens I'm very pleased

My husband and I recently adopted a 9-month-old Yorkiepoo named Bailey - our first dog. Our vet strongly advised us to get pet insurance. I did a bunch of research and wound up using Healthy Paws. It's turned out to be a great decision! Just a week after the 15-day waiting period had expired, Bailey became ill with a fever and GI distress that caused severe vomiting and diarrhea. With an 8-pound dog, the inability to keep food down is pretty serious! She's on the mend now, thank heaven, but the whole ordeal involved 2 trips to the vet (one an emergency), 3 nights there, a ton of tests, several prescriptions, etc. Needless to say, it was expensive. Even after meeting our deductible and paying for the doctor's examination fees (which we knew about up front), the Healthy Paws plan covered a significant amount of the total. It's such a relief to know that, where Bailey's concerned, we have one less thing to worry about! I would recommend Healthy Paws without hesitation to anyone looking for pet insurance - they're terrific!

Our 6 month old Bernese Mtn dog suffered a fractured Tibial crest. Surgery was required and performed successfully. Try anion was in touch with ud from the start. Payments were made very timely and coverage was as listed. I would not be without it

Our 6 month old Bernese Mtn dog suffered a fractured Tibial crest. Surgery was required and performed successfully. Try anion was in touch with ud from the start. Payments were made very timely and coverage was as listed. I would not be without it

My cat needed one of his claws removed, which required a brief surgery. I faxed my completed claim form (with documentation) around 9:30am. By 3:00pm that same day, I received an EOB explaining what was covered. It was exactly as I expected. The office visit was not covered, the company is very straight forward about this, and I had my annual $50 deductible. Everything else was covered at 90%, and I received my check several days later. On top of this, this morning I received an email from the company checking in to see how my cat was doing. I responded, and the company got right back to me. Also, it was a human being, not simply a form email. I was incredibly pleased with the prompt addressing of my claim as well as the follow-up inquiry. This is the second claim I have filed within a few years. The first time I had some questions about the claim, and the company responded right away and explained everything to me. I have been very pleased with their customer service, and would highly recommend this company to pet owners.