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Worked as advertised.
All went as expected.
Insurer: Trupanion
By:
Always answer your questions or concerns.
Always answer your questions or concerns. Value you as a customer and as a pet owner
Insurer: Trupanion
By:
I recommend Trupanion
As is always the case in my experience with Trupanion, my claim was handled quickly, compassionately, and professionally. Thanks!
Insurer: Trupanion
By:
Claims processed Swift!
Each claim was quickly viewed & processed in a timely manner
Insurer: Trupanion
By:
10 stars
Easy to enroll & came highly recommended by a friend who works at a vet hospital.
Insurer: Trupanion
By:
Easy
Easy to submit claim and fast payment
Insurer: Trupanion
By:
Very pleased with the coverage and…
Very pleased with the coverage and services. Thank you!
Insurer: Pets Best
By: G Lopez
Constant Deniel of Coverage
PetsPlusUs (Northbridge Insurance) is terrible. My dog has had insurance since I adopted him in 2010. When we moved to Canada a couple of years ago, we found what we thought was a good insurance company. We made sure there was not lapse in coverage. Generally, our dog was healthy but had a rare stomach ailment (not genetic, not contagious and not repetitive). He also had heartworm when he was a puppy but it never came back. When enrolled with Pets Plus Us, they seemed to very helpful. After a delayed application process (on their end), they provided a list of policy exclusions, including the overly broad term of "any stomach" issues. 358 days later, our dog had diarrhea. With only 7 days before the exclusion period was to end and an unrelated stomach ailment from the original virus (as mentioned above), PPU denied the claim and the later follow-up claim. After many discussions and a letter from the Vet stating the two issues could not be related, they removed exclusion. Almost 4 weeks later, they still haven't paid us...and claim they are processing it. Recently, we found a tick on our little fella. First one ever. We called the vet and they wanted the tick tested. We brought the tick over to the doctor's office. PPU did not cover the test citing that it was "elective". Again our Vet wrote a letter stating that ticks need to be tested for Lyme Disease. They declined the appeal again citing it was "elective" and lumping it into the category with "ear cropping, debarking, nail trimming, nasal and skin folds, cosmetic surgery." Interestingly enough, if the test came back positive, they would have covered it because it would have been necessary. Does that even make sense? They want the money but don't want to pay claims. We have spent over 5 hours on these issues and still can not get any satisfaction. They suck and wish I had my US coverage back.
Insurer: Pets Plus Us
By: Lee
Worth every penny
Awesome company great customer service
Insurer: Pets Best
By: Catrina
Healthy Paws is the best!
Wonderful company. Easy to deal with. Customer Service is excellent. Turnaround time for reimbursement is fast. Just snap a picture of bill and send it via the app. Easy!!
Insurer: Healthy Paws
By: Ann Marie Barton