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My claim was responded to in a timely way. Embrace makes an attempt to stay connected with their clients. We did have a problem with the vet having filled in the orthopedic exam form incorrectly, and Embrace did try to rectify the problem. I just wish they had tried to make telephone contact immediately rather than going back and forth with faxes. Now, we are still waiting for the vet to return from vacation. Next time there is a glitch, I would appreciate a telephone call to the vet and to me in order to get the problem resolved in a timely way. It has been 2 months...and, we are still waiting for a resolution.

I loved your insurance at first. But then, when I wanted to change my deductable, they said I would have to get my dog ANOTHER Orthopedic exam, AND on top of that! I would have a waiting period all over again, in other words, I'd be just like a new policy holder! AND!@!!@!! On top of that insult, I'm not being paid out for all my wellness claims!!! This is way more than unacceptable! It is an insult! Why would you treat a policy holder this way? I'm sorry I ever gqave you a dime! You are a rip-off!

Trupanion always provides exceptional service. Claims are quickly processed, and the amount of reimbursement compared to the cost makes it not just affordable but actually cheap. no other pet insurance company even remotely compares. AS always thank you so very much for the peace of mind you for me and the quality of care you have and continue to provide for Katie. God bless you all Sincerely Byron W Barker & Katie

Trupanion always provides exceptional service. Claims are quickly processed, and the amount of reimbursement compared to the cost makes it not just affordable but actually cheap. no other pet insurance company even remotely compares. AS always thank you so very much for the peace of mind you for me and the quality of care you have and continue to provide for Katie. God bless you all Sincerely Byron W Barker & Katie

No dog could be more loving, kind, and smart than our six-year old Papillon Josephine. Probably needless to say, if necessary, we would sell our home to protect her health. Fortunately, although she has had significant medical issues including expensive emergency care and surgeries, ASPCA has consistently come to the rescue unhesitatingly with flying, even gracious, colors. Our lives are made infinitely happier and more secure because of ASPCA.

I've just had Healthy Paws insurance for a few months and am impressed by how fast they process my claims..1-2 days! They're also very responsive to my concerns and questions, especially when my vet's office wasn't asaccomodating or adept in handling the paperwork. ..and I've found them affordable compared to many other companies. I think Healthy Paws can teach our (human) healthcare providers and insurance companies a thing or two!

I went to the Vet on 06/29 and they refund the money on 07/04. Isn't that amazing. The customer support is one excellent.

I'm really glad we not only have insurance but that we choose Embrace. We've owned dogs for almost 30 years and rarely had anything more than wellness checks. But we got the insurance with our most recent dogs and wouldn't you know we've had issues from intestinal blockage surgery, chronic allergies, and the ever popular "unknown malady" that requires plenty of tests. Embrace is great at acknowledging claim receipt so we know if the vet set it in. They process quickly and if there is going to be a delay they let you know. The direct deposit of benefits is wonderful!

Trupanion was quick to respond to submitted claim for surgical treatment, and reimbursement was forthcoming in a relatively short period of time. They fully answered any and all questions I had, relative to the claim to my complete satisfaction. They even inquired as to the outcome of his surgery. I would highly recommend Trupanion.

Trupanion was quick to respond to submitted claim for surgical treatment, and reimbursement was forthcoming in a relatively short period of time. They fully answered any and all questions I had, relative to the claim to my complete satisfaction. They even inquired as to the outcome of his surgery. I would highly recommend Trupanion.