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Great Customer Service with NO wait…
Great Customer Service with NO wait times for an agent! Agents were friendly, knowledgeable and expressed empathy and concern for your pets well being. Guided me step by step through simple process. Reimbursement amount was as expected and before said time!
Insurer: Trupanion
By: Mary
process was quick and easy...payment…
process was quick and easy...payment was prompt.....
Insurer: Pets Best
By: rick o
I have unfortunately had to depend on…
I have unfortunately had to depend on pumpkin instead of for many issues . The company is kind of, helpful considerate and prompt . Wish my ins was so good
Insurer: Pumpkin
By: Susan
Pumpkin is worth it!
I've had Pumpkin for a few years now but haven't needed it until a couple of weeks ago for my cat. At the end of the vet visits/stay, the bill was almost $2000, and I submitted my claims and after my deductible was met, everything was covered. The claims were all processed within a few days and the money was in my bank account soon after! It made all the difference to have that peace of mind during that ordeal and I'm really glad to have Pumpkin.
Insurer: Pumpkin
By: Alexandra
Very fast and efficient kept us in the…
Very fast and efficient kept us in the loop every step of the process Journey. Would highly recommend!.
Insurer: Nationwide
By: customer
I forgot the person name but he was…
I forgot the person name but he was very helpful
Insurer: Nationwide
By: customer
Great response and service!
Great response and service!
Insurer: Trupanion
By: Karin
Quick
Quick, easy reimbursements. Pricey though, my next dog will have to be insured by another company unless they begin to offer multi dog discounts.
Insurer: Trupanion
By: Stacey Bundens
Pumpkin is always quick to review…
Pumpkin is always quick to review claims, is reasonable cost for peace of mind for pet owners. Their website is user friendly and I like they offer different type programs to fit everyone’s needs.
Insurer: Pumpkin
By: Tracy Brooks
Brody’s Battle
I had to rush my dog to the ER because he stopped eating and drinking. After hours of testing they found a blockage, after operating the surgeon discovered it was a tumor. It came back as Jejunum Adenocarcinoma, they got it out with clean margins and it didn’t metastasize. We started chemo recently and then started submitting all our bills. We were so overwhelmed with every thing but after getting confirmation that our claims would be covered I had a huge weight lifted off my shoulders. They gave us the most precious gift anyone can give us and that is TIME with our dog and HOPE that we can fight this and enjoy our boy for years to come. It has been a wonderful experience working with Pets Best!