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I don't like that
I don't like that, after asking several times, My dog groomer has not been added to the list of providers. Please put it in the list!
Insurer: Embrace
By: Susan
NOT IMPRESSED
So far, I'm not impressed with the coverage and likely going to cancel. Very disappointed to learn they will not honor any claims only two months after you have the service - ridiculous for what I'm paying in premiums.
Insurer: Embrace
By: Jeremy Beck
Amanda is so nice and helpful!
Amanda is so nice and helpful! What could have been a stressful experience, ended up lighthearted. She gave me excellent information delivered with sensitivity to all the decision making that goes into choosing a plan for pet insurance. Thanks Amanda!
Insurer: Fetch
By: Jonah
A bad claim submitting form
First time use of the Embrace claim system. This is an absolutely bad claim submission system. On Safari, the boxes for which to add info are small, the letters are tiny, etc. Having to provide the diagnostics yourself, and not leaving to the vet is annoying, and just creates an opportunity for your claim to be rejected if your description and the vet's don't match. My experience with HealthyPaws was much more seamless. Just upload the invoice and you are done.
Insurer: Embrace
By: Robert
Carla is the BEST!
Carla was so helpful in getting my plan started! She walked me through all the plan options and helped me find the best one for my pet and budget. Thank you Carla!!!!
Insurer: Fetch
By: Rachel
Timely reimbursements. Easy to submit…
Timely reimbursements. Easy to submit claims.
Insurer: Embrace
By: AK
They were quick to solve my problem
They were quick to solve my problem. she was very professional and friendly.
Insurer: Embrace
By: customer
Refusal of medical documents sent claimed denied
Paid the quarterly cost for fetch. Sent in documents for treatment received within two years. Emails confirm documents received. Submitted a claim. Refused for not getting the documentation which has been sent.Unhappy with Fetch.
Insurer: Fetch
By: Carlos
Consistently receiving error messages…
Consistently receiving error messages that "something went wrong" even though if I log out and log in again, sometimes 3-4 times, it works. this has been happening every time I try to submit a claim for the past 2 months.
Insurer: Embrace
By: Julie Rice