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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Grateful customer
Accessible. Your information came to me from my puppy’s breeder along with a sign-up offer. Because of this COVID nightmare I had to drive (not fly) a 2 day trip to bring him home and while on that trip I neglected to make the phone call to activate the offer which needed to be done within 24 hours of picking him up. When I did call your agent was very knowledgeable and professional and offered to give me a call on the day of the puppy’s first veterinarian appointment — which would also activate the offer. Of course the 30 day discount offer isn’t the REASON I signed up or would recommend you. Rather, I deal with insurance A LOT, auto, home, health, whole nine yards. It is ALWAYS a major pain in the neck and a lot of work on my end. Tons of paperwork and records I have to retrieve and submit. With you guys I dealt with NONE of that. Your agent politely and quickly took care of all of it. His questions required me to look nothing up. All I had to do was answer the phone and give the payment information. I’d recommend you to everyone I know.
Insurer: Trupanion
By:
Always available to answer questions
Always available to answer questions
Insurer: Trupanion
By:
Always great friendly and prompt customer service.
Always great, friendly and prompt customer service.
Insurer: Trupanion
By:
Great service
Brian was very knowledgeable and helpful.
Insurer: Trupanion
By:
Fast friendly efficient
Fast friendly efficient
Insurer: Trupanion
By:
Great coverage and policy options
Great coverage and policy options
Insurer: Trupanion
By:
I have had a great experience with customer service and the processing time of my claim.
I have had a great experience with customer service and the processing time of my claim.
Insurer: Trupanion
By:
Excellent pet insurance.
I would not have a dog without pet insurance. It gives us peace of mind to give our pet family member the healthcare she needs. I do not hesitate to take her to the vet if I feel she has a problem. Pets Plus Us is easy to deal with and claims are settled easily. I highly recommend this insurance.
Insurer: Pets Plus Us
By: Jill
Very responsive, excellent company!
They were very responsive and always very kind!
Insurer: Embrace
By: Caroline
Awesome
Great service awesome people reimbursement paid quickly! The service I received has been first class. I would definitely recommend anyone with a pet get this insurance.
Insurer: Pets Plus Us
By: David