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Shame on you Trupanion.
I agree with all of the other poor reviews written on this website for Trupanion. A claim for my 6 month old puppy was recently rejected due to the vet monitoring his teeth at his FIRST vet appointment when he was 2 1/2 months old. The vet was unsure as to whether or not his large teeth could cause crowding within his small mouth. There were points in the next couple months where everything had appeared to clear up. We fell for Trupanion’s cleverly written statements on their website and signed our puppy up for their insurance. At 6 months the vet mentioned that things had taken a turn for the worse and that extraction would be now be a necessary procedure. Now we have been told by Trupanion that this was considered a pre-existing condition and we are out of luck. We cried together as a family knowing that no matter what happens we will stand by each other and fix the mouth of our puppy. We value the lives of animals and could not imagine the fate of other families that were unable to provide care for their pets. Shame on you Trupanion.
Insurer: Trupanion Canada
By: Rochelle Hollman
Highly Recommend!
I have nothing but good things to say about Figo. We adopted a puppy over a year ago and got health insurance "just in case". Thank goodness we did, he developed a mysterious health problem that has had us visiting specialists for all sorts of tests (from blood work to ultrasounds). Figo has been there for us throughout. As long as you follow the guidelines when submitting the claim, you'll never have a problem receiving prompt reimbursement. I've recommended them to several friends who have all had the same experience as us. Highly recommend!
Insurer: Figo
By: E B
It was very easy to submit a claim to…
It was very easy to submit a claim to Healthy Paws and payment was received in a very timely manner. I highly recommend them.
Insurer: Healthy Paws
By: customer
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In our dire time of need, we knew that we had Healthy Paws helping with the cost of all the tests to determine what was wrong with our dear dog. As with any insurance you can ask, why? Until you need it!
Insurer: Healthy Paws
By: Loreen
So happy to have figo
Claims are quick and easy.
Insurer: Figo
By: Andrea
Thank you Trupanion
Always a straightforward hassle free claims process. Super quick payback. I love Trupanion
Insurer: Trupanion Canada
By: Alexandra
Hernia operation, easy process
much faster than I expected. Clear information.
Insurer: Trupanion Canada
By: Yves
Usually I am happy with the process.
Usually I am happy with the process. This time our claim was denied and twice my veterinarian had to contact you to explain the situation. I called and also explained and it was quite frustrating. I feel when the veterinarian explains how a symptom is related to an existing condition that has been diagnosed there should be no further question.
Insurer: Trupanion Canada
By: Lillian
Renee was very patient with me over the phone.
Renee was very patient with me over the phone...
Insurer: Trupanion Canada
By: Patrick
Pleasant and knowledgeable person to deal with.
Pleasant and knowledgeable person to deal with. She appeared to know how to help me resolve issues, and followed through quickly!
Insurer: Trupanion Canada
By: Giselda