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Excellent pet insurance company
Excellent pet insurance company! They're quick to process claims and very professional and courteous! Highly recommend!
Insurer: MetLife
By: William Head
How did you come up with Diarrhea?
I’ve just filed a claim for my kitty that’s been having episodes of blood in his poop again which I’ve observed to happen mostly when he gets anxious. I took him to the Vet for his wellness check and further investigation of the above issue and a stool exam was ordered. I submitted a copy of the paid invoice to Trupanion and for some reason they came up with a diagnosis of Diarrhea and I really don’t know where they got that from. Since it’s a new diagnosis as per their underwriting, I have to start paying a new deductible again. They turned a blind eye on the actual issue of Anxiety, maybe because the deductible for that condition has been met. Now they want me to file an appeal for their own mistakes. It’s the same issue everytime I file a claim. It always ends up with filing an appeal because of their mistakes. And to top it all, Trupanion is again increasing my monthly payment from $66 to $98 because they said the average cost and use of vet services in my area has increased. The insurance payments for my cat started at $37 when he was a kitten and has increased yearly for these 4years. Is it really the same for everybody else?
Insurer: Trupanion
By: MB
Submitting the claim through the app…
Submitting the claim through the app was easy and the claim was approved in a reasonable amount of time
Insurer: MetLife
By: BENJAMIN FEIG
Simple and easy
Just been really great and easy to work with.
Insurer: MetLife
By: KONRAD RICHTER
Not good for kitten vaccines
MetLife with preventative care only covers like 1 or 2 vaccines for a brand new kitten when in reality, the kitten needs numerous vaccines and boosters. This is ridiculous.
Insurer: MetLife
By: HEATHER EISMAN
Josh was knowledgeable about the pet…
Josh was knowledgeable about the pet plans, and efficient in securing a new plan for our new dog.
Insurer: Fetch
By: Alysha Nichols-Sparkman
It is always a pleasure to do business…
It is always a pleasure to do business with Metlifr p rd t insurance
Insurer: MetLife
By: Anne Gagnon
Assistants are informed
Assistants are informed, polite and efficient. I would definitely recommend and do to my friends with pets.
Insurer: MetLife
By: Molly McDonald
The person who assisted me did a…
The person who assisted me did a wonderful job.
Insurer: MetLife
By: William Bolza
Reimbursement takes a long time.
I love having 100% reimbursement with METLIFE PET, I just am not the biggest fan of how long the process to look over, approve, and reimbursement time takes.
Insurer: MetLife
By: Jaileen Galvan Padilla