Excellent customer service.
Excellent customer service. This person was friendly and knowledgeable about how to help, and able to answer all of my questions. Thank you!
- INSURER:
Trupanion
- POSTED: 05/20/2022
- BY: Lynn
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Muy amables y con mucha empatÃa
Muy amables y con mucha empatÃa,
- INSURER:
Trupanion
- POSTED: 05/20/2022
- BY: Monica
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Excellent
Very kind and friendly lady on the phone.
- INSURER:
Trupanion Canada
- POSTED: 05/20/2022
- BY: Colleen
- BREED:
- AGE OF PET: 0 - 3
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They are there for you!
Extremely patient and helpful with all inquiries
- INSURER:
Trupanion Canada
- POSTED: 05/20/2022
- BY: Shelley
- BREED:
- AGE OF PET: 0 - 3
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Excellent Service
Aaron was an excellent agent and provided me all the information I needed to make an informed decision,
- INSURER:
Trupanion
- POSTED: 05/20/2022
- BY: Pat
- BREED: Sheepadoodle
- AGE OF PET: 0 - 3
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Allison was very friendly very knowledgeable and helped me immediately when I called thank you very much Tru Panion
Allison was very friendly very knowledgeable and helped me immediately when I called thank you very much Tru Panion
- INSURER:
Trupanion
- POSTED: 05/20/2022
- BY: Dorene
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Responses are not received in a timely fashion.
Responses are not received in a timely fashion. My claim was denied unfairly and now I have to appeal it. I was told the rep would reach out to the vet and now days later I am told I need to get the form filled out by the vet. I explained why the claim should be considered under a previous deductible but no one even acknowledged it.
- INSURER:
Trupanion
- POSTED: 05/20/2022
- BY: Alida
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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awesome company
I had a conversation on the [phone with a lovely lady regarding information I wanted for a possible future claim.
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