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I have found the Embrace staff to be extremely helpful and courteous. They are some of the most professional people I have ever had the pleasure to encounter.

I have two dogs covered by Healthy Paws. Prior to enrolling them I thoroughly researched the top 10 pet insurance companies: premiums, deductibles, coverages, exceptions. Healthy Paws stood out - the best - from all other competitors. Several claims later, I could not be more pleased with my experiences with Healthy Paws. The speed with which claims are handled and the level of follow-up (messages inquiring about how my dogs are doing afterward) is exemplary.

I did a lot of research on pet insurance companies before I decided to go with Healthy Paws. The monthly premium is about $40, and it is the best $40 I've ever spent. You can read all the reviews and do all the research you want but until you actually use the insurance you have no idea what to expect. I have been so pleased with Healthy Paws the customer service is amazing, they respond to emails within an hour of sending, the claims process is easy and processed in a timely matter, coverage is exactly what they state they cover, there is absolutely no hidden BS. Honestly my Dog has better health insurance then I do!! LOL.My poor 9 month old Pug started having issues back in Aug after months of testing it was confirmed that her liver is not functioning properly. After everything was said & done I had racked up about $7,000 in vet bills. anyone who owns a pet knows it is very stressful when you have a sick animal. The last thing you want to worry about is how your going to pay for the bill. With Healthy Paws that worry doesn't exist. I have 90% coverage and that's exactly what they cover, no surprises, no hidden BS. The coverage is excellent! On top of it Healthy Paws always follows up to check and see how my Lucy Liu is recovering, that always makes me feel good. They really do care about the well being of your furry friend. Most importantly I highly recommend Healthy Paws, every animal should be insured.

Embrace has been wonderful during a stressful time. The customer service and communication is amazing. I have received answers to my emails promptly, even on the weekends! Our claims have been processed in a timely manner. Last week I received six checks in one envelope, several were for claims that had barely been in the system a week or so. Our lovely Ted has cancer and has had several surgeries, goes for every other day bandage changes and is undergoing chemo. Not one claim has been questioned or denied. This is an emotional and trying time for our family and Embrace has been easy and uncomplicated. I also appreciate their practice of inquiring about the patient. Ted is what it is all about. Thanks Embrace.

Sadie our 3 yr old poodle was having breathing/wheezing/choking issues. Our vet wanted her seen by a cardiologist slight irregular heartbeat. After a complete cardio evaluation all heart issues were ruled out.Embrace completed the claim without issue

I am fairly new to Embrace, but have had to submit 3 claims regarding my three cats in just the first few months. I am SHOCKED at how wonderful Embrace has been. Their well-care is comprehensive, their coverage amounts are fair, and their service is prompt. You also get almost immediate response from emailing Customer Service. I will human insurance was so good! I have to continue coverage of my dog with another insurance carrier because of a pre-existing condition. But, I have to tell you, the difference between the two pet insurances companies is "night and day".

My dog required multiple tests and exams to determine the cause of a leg injury. The claim was dealt with quickly, directly through my vet and there was no hassle. Considering that this will be an ongoing issue with my dog until she is old enough to have surgery to correct the problem, I know that the future claims will be dealt with quickly and easily which provides me peace of mind.

My dog required multiple tests and exams to determine the cause of a leg injury. The claim was dealt with quickly, directly through my vet and there was no hassle. Considering that this will be an ongoing issue with my dog until she is old enough to have surgery to correct the problem, I know that the future claims will be dealt with quickly and easily which provides me peace of mind.

Claim process from start to finish was handled expediently and thoroughly. Everything about the company was great.