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The ease of submitting claims
The ease of submitting claims
Insurer: MetLife
By: Terrence S.
Super easy process
Super easy process. Just had to submit invoice and was reimbursed quickly.
Insurer: MetLife
By: BETH GOLDBERG
Simplified & automated claim process
The overall claim process is simplified. Most of time, the response for the claims is less than a week. There are no surprises, policy clearly states what is covered and not covered
Insurer: MetLife
By: Moham Tummalapalli:
Stephanie T
Stephanie T. was outstanding. Great customer service and plan knowledge.
Insurer: Prudent Pet
By: Trgradygmail.com
How I chose Pumpkin Insurance
The representative that I finalized my decision to acquire Pumpkin Insurance was Jennifer. She is highly knowledgeable regarding pet insurance in general, was very patient, and thoroughly answered all of my questions. The way she made me feel, along with the plan offered by Pumpkin is why I decided to start my plan with Pumpkin the day I spoke with Jennifer. I feel so RELIEVED I finally made my decision on what dog insurance to get, and it is PUMPKIN!
Insurer: Pumpkin
By: customer
It's truly a joy working with you all
It's truly a joy working with you all, and and even now considering transferring all of my insurance to MetLife
Insurer: MetLife
By: DREW BORUCH
Such fast service on processing claims
Such fast service on processing claims! No hassles at all.
Insurer: MetLife
By: stefanie wells
Great customer service
Great customer service - easy to use!
Insurer: MetLife
By: TS
Excellent pet insurance company
Excellent pet insurance company! They're quick to process claims and very professional and courteous! Highly recommend!
Insurer: MetLife
By: William Head
How did you come up with Diarrhea?
I’ve just filed a claim for my kitty that’s been having episodes of blood in his poop again which I’ve observed to happen mostly when he gets anxious. I took him to the Vet for his wellness check and further investigation of the above issue and a stool exam was ordered. I submitted a copy of the paid invoice to Trupanion and for some reason they came up with a diagnosis of Diarrhea and I really don’t know where they got that from. Since it’s a new diagnosis as per their underwriting, I have to start paying a new deductible again. They turned a blind eye on the actual issue of Anxiety, maybe because the deductible for that condition has been met. Now they want me to file an appeal for their own mistakes. It’s the same issue everytime I file a claim. It always ends up with filing an appeal because of their mistakes. And to top it all, Trupanion is again increasing my monthly payment from $66 to $98 because they said the average cost and use of vet services in my area has increased. The insurance payments for my cat started at $37 when he was a kitten and has increased yearly for these 4years. Is it really the same for everybody else?
Insurer: Trupanion
By: MB