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My 12 year old yorkie, Shor-tee, has had this insurance several years. Recently he was very ill could not breath and had to have a tumor removed. It was benign thankfully. My vets office faxed in the claim forms and I got a very quick response that Trupanion was processing them. Within a week I got checks for over $2100 which was just a few hundred less than I paid. This was several trips to vet and 3 nights in emergency care so I am so thankful I had insurance. My Shor-tee is doing great now and is more spoiled than ever. He is part of my family.

Healthy Paws is awesome. Both of my girls have had illnesses that we would not have been able to afford without Healthy Paws. Daisy our 2 1/2 yr old Cavalier King Charles spaniel was recently diagnosed with cancer. She has undergone surgery and is now facing several weeks of radiation (estimated cost $6000) Healthy Paws received and processed my claim within 24 hrs. What a blessing to know that Healthy Paws has my girls covered. I have recommended Healthy Paws to all of my friends and family members and shared countless stories on Facebook of how grateful we are for Healthy Paws.

Our 2nd claim. Our dog was diagnosed with bladder stones and needed surgery. I submitted a pre authorization request for a Monday surgery at 5pm central time on a Friday night and had a phone call and approval by 8pm. Fabulous. They worked with our vet to get all the required records and receipts and our checks arrived within a week. I received phonecalls, well wishes and even a follow up call to ask how she was doing after surgery. My dog is my baby, and having her sick and in surgery was traumatic enough for me. The one bright light was knowing Trupanion was there for us and the caring and responsive attention they gave to us. The entire process was seamless from start to finish. I enthusiastically recommend them to anyone and give them my thanks for taking such good care of Bea.

Our 2nd claim. Our dog was diagnosed with bladder stones and needed surgery. I submitted a pre authorization request for a Monday surgery at 5pm central time on a Friday night and had a phone call and approval by 8pm. Fabulous. They worked with our vet to get all the required records and receipts and our checks arrived within a week. I received phonecalls, well wishes and even a follow up call to ask how she was doing after surgery. My dog is my baby, and having her sick and in surgery was traumatic enough for me. The one bright light was knowing Trupanion was there for us and the caring and responsive attention they gave to us. The entire process was seamless from start to finish. I enthusiastically recommend them to anyone and give them my thanks for taking such good care of Bea.

My dog started getting sick in September. He was diagnosed with diabetes in October. October was the beginning of a new plan period. Because he started becoming sick in September but didn't get treatment until October, ASPCA would not cover any of his expenses. They said since he showed symptoms of his disease during a different plan period, he was not eligible to receive any reimbursement. This doesn't make sense and is very unfair.

Overall, I am very pleased with Healthy Paws. They genuinely seem to care about the health of my pet, reimburse me quickly, and make filing claims relatively fast and easy. My only complaint was my first experience with filing a claim. I submitted my dog's medical history repeatedly and would still get auto-generated emails asking for more documentation. The problem was I never knew what they were specifically asking for. After several calls and email exchanges I was eventually able to sort it out. Since the initial paperwork filing, my experience with Healthy Paws has been extremely pleasant. Also, I am happy to say that the cost of the insurance is reasonable and it has already paid for itself in terms of helping lessen vet costs. Therefore, I would definitely recommend Healthy Paws to another pet owner.

Hello, I currently have 6 dogs and 1 cat insured with Healthy Paws Pet Insurance. I switched from another well-known pet insurance company to Healthy Paws, and I'm so glad I did. Healthy Paws has processed all my claims easily and very quickly, and I've submitted a lot of claims because I have so many. Often my claims for an existing condition are processed in only 1 day or less. Of course newer conditions can take slightly longer, as they have to look over the medical records, but even then it's usually processed within 7-10 days. And when I call them, all of their people are very customer friendly. Additionally, they will even periodically send me an email to check on one of my dogs if they've developed a chronic condition. Many people I meet don't have pet insurance because they've heard bad stories about the other companies, as many of them have strict guidelines and limits on coverage. Through my research, I found out that Healthy Paws has NO yearly or per incident limit on coverage, so I can have peace of mind. And compared to the last company I used, Healthy Paws is significantly cheaper and has never given me a hassle over processing my claims. We'd have no savings by now if it wasn't for having this pet insurance. The very reasonable monthly fee is more than worth it if your dog/cat develops cancer or seizures and needs an MRI or chemo....this has happened multiple times to me over the past few years. You don't want to sacrifice your companion's hea

When you bring your sick pet in to the Vet, it will quickly amount to a costly bill when the needed blood tests/xrays,medications are prescribed. The one sure comfort I had is that I had Embrace to help me pay those bills so my sweet pet could get well. Although I barely used the policy for the first few years, it has been a pure Godsend this year with the huge orthopedic surgery bills, rehab etc. and now with this new case of enteritis. I have been highly recommending Embrace to all my friends adopting/purchasing a family pet. I gave it a 9 because the day I adopted my dog, I brought it to my Vet who wrote in his medical record that he thought my dog might have a skin allergy or just poor care from being on the street/shelter life. Embrace considered that notation a pre-condition because of that early visit. Sure enough, after time, my little one does have allergies but the shots/tests were/aren't covered.

My first time having pet insurance and I picked the right one. Excellent service and the representatives are great. Make it easier to just take care of my dear cat.

Although I had hoped my policy would cover more, Trupanion processed my dog's claim quickly and efficiently. The check came very quickly after I was notified that the claim had been processed. When I had questions, the agent answered clearly and helpfully. Turned out, I had misunderstood the deductible policy.