216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion member since 2011!
Extremely easy to file and received reimbursement SO quickly. As always, Trupanion saves the day!
Insurer: Trupanion
By: Samantha
Great service
Everytime I have called the people have been extremely helpful and nice on the phone. The service has been quick and uncomplicated.
Insurer: Trupanion
By: Deborah
Emily helped update my address quickly.
Emily helped update my address quickly.
Insurer: Trupanion
By: Nicholas
Claims handled in a timely fashion.
Claims handled in a timely fashion.
Insurer: Trupanion
By: Janet
We have had this insurance for 3…
We have had this insurance for 3 years...totally satisfied with them and just having a good insurance is great relief...
Insurer: Figo
By: Mary Daniel
New underwriter in 2020 changed the review from 10 to a 1
When I first signed up with this company, I gave them stellar reviews; however, things have gone downhill. This company lured me in with very low rates for pet insurance for all 3 of my dogs. After 2 years there was a significant increase in premium that raised my cost by almost $200 a year. They explained it was due to my premiums being too low compared to the national average and they needed to be raised. At this point, my dog was sick and I just kept the insurance. The following year there wasn't a large increase and they assured me that they wouldn't have a significant increase like that again. Fast forward 3 years later and they have changed underwriters. Now my premium has increased by $10-$15 per dog, raising my premium by $380 a year. At renewal, the company hid this significant increase by lowering my dogs coinsurance from 80% to 70% without my authorization. They said they did this automatically to not have my premiums raise significantly. When I asked them to change my policy back to what I authorized (what I signed up for) I then saw this large increase to my insurance rates. Had I not read my declaration page very closely, I would not have noticed this small change to my policy and wouldn't have seen this increase in premium. This is being done during the covid-19 pandemic and most insurance companies are offering discounts to their clients. Figo, is changing your policy design without your consent to hide the insanely large increase to your premiums. This company uses unethical business practices to lure you in with very low rates, knowing that after 4 years your dogs will have been to the vet several times and anything your dog has been to the vet for, another pet insurance company with not cover because it will be considered a pre-existing condition. Figo let me know that if I cancelled my policy, no other insurance company would cover my dogs cancer treatment. So either I pay the new high premium or just create a savings account to save an emergency fund for my dogs.
Insurer: Figo
By: V
Easy, Fairly Quick to process claims
Claims were quickly processed and pretty easy to submit. Company is a good deal
Insurer: Nationwide
By: Dan
Every time I put in a claim it was paid…
Every time I put in a claim it was paid very quickly. Anytime I had a question it was answered in full
Insurer: Figo
By: Tod
New underwriter in 2020 ruining this company
When I first signed up with this company, I gave them stellar reviews; however, things have gone downhill. This company lured me in with very low rates for pet insurance for all 3 of my dogs. After 2 years there was a significant increase in premium that raised my cost by almost $200 a year. They explained it was due to my premiums being too low compared to the national average and they needed to be raised. At this point, my dog was sick and I just kept the insurance. The following year there wasn't a large increase and they assured me that they wouldn't have a significant increase like that again. Fast forward 3 years later and they have changed underwriters. Now my premium has increased by $10-$15 per dog, raising my premium by $380 a year. At renewal, the company hid this significant increase by lowering my dogs coinsurance from 80% to 70% without my authorization. They said they did this automatically to not have my premiums raise significantly. When I asked them to change my policy back to what I authorized (what I signed up for) I then saw this large increase to my insurance rates. Had I not read my declaration page very closely, I would not have noticed this small change to my policy and wouldn't have seen this increase in premium. This is being done during the covid-19 pandemic and most insurance companies are offering discounts to their clients. Figo, is changing your policy design without your consent to hide the insanely large increase to your premiums. This company uses unethical business practices to lure you in with very low rates, knowing that after 4 years your dogs will have been to the vet several times and anything your dog has been to the vet for, another pet insurance company with not cover because it will be considered a pre-existing condition. Figo let me know that if I cancelled my policy, no other insurance company would cover my dogs cancer treatment. So either I pay the new high premium or just create a savings account to save an emergency fund for my dogs.
Insurer: Figo
By: V Mnz
Super easy to sign up..
Super easy to sign up... great reviews... just wanted to be sure I was going to be able to take great care of my sweet puppy
Insurer: Spot
By: Lauren