154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 19, 2021

Agent was friendly and explained all my concerns professionally.

Agent was friendly and explained all my concerns professionally.

Insurer: Trupanion

By:

Useful
January 19, 2021

Answered all of my questions and was friendly while showing care and empathy for my pet's condition.

Answered all of my questions and was friendly while showing care and empathy for my pet's condition.

Insurer: Trupanion

By:

Useful
January 19, 2021

Because .

Because ... empathy-sincerity-efficiency-

Insurer: Trupanion

By:

Useful
January 19, 2021

Because she was wonderful.

Because she was wonderful. Pet insurance people are better than most people. Thank you for your help!

Insurer: Trupanion

By:

Useful
January 18, 2021

We have been very happy with Healthy Paws!!!!

We have found Healthy Paws to be very easy to work with. Claims are settled quickly! I wouldn’t have a dog without a major medical insurance plan! You never know what tomorrow will bring!!!

Insurer: Healthy Paws

By: Roxie

Useful
January 18, 2021

Insurance Increase

Received email that cost of yearly coverage was increased. I replied to email asking why but DID NOT receive an answer.

Insurer: Trupanion

By: Joni

Verified January 18, 2021

Trupanion is the BEST!

Trupanion is very FAST on returning your claim amount to you. Their website is very easy to file a claim. I HIGHLY recommend them!

Insurer: Trupanion

By: Susan

Useful
January 18, 2021

Expedient Claims Service

My claim was settled and reimbursement automatically deposited to my bank account within two calendar weeks of online submission. I'm more than satisfied with the claims service.

Insurer: Pets Best

By: Cassandra Jones

January 18, 2021

Very pleased with Healthy Paws

I had pet insurance for 14 years with a previous pet. When I got a new puppy I looked into the same insurance. The rates were astronomical and so many common dog illnesses were omitted. I did my research and found Healthy Paws. I am so thrilled with this company! Customer service is tops, turnover once claim is received is only a few days. My guy has had a few situations that needed surgery or hospitalization, and I am so happy with the amount covered. This company is awesome!

Insurer: Healthy Paws

By: susan

Useful
January 18, 2021

Was Surprised How Fast Pets Best Came Through...

My dog is 12 years old and we have been with Pets Best since Dec 2019. She had no pre-existing conditions, but suddenly developed heart failure and was rushed to the ER in Nov 2020. The vets saved her life, but the total cost ended up around $3500. I put a claim in with Pets Best and to be honest, i was expecting they would find a way not to reimburse me just because i figure thats how insurance companies work. Not Pets Best. I got reimbursements my full expected amount of $2600 and i received my money via direct deposit roughly 4 weeks after making the claim without any push back from them. I would highly recommend them given how fast they moved and unlike other insurance companies, didnt try to screw me!

Insurer: Pets Best

By: Adam Mustafa

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