154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 15, 2021

Agent was super helpful professional patient and kind and knowledgeable

Agent was super helpful professional patient and kind and knowledgeable

Insurer: Trupanion

By:

Useful
January 15, 2021

Positive claims

All my claims have been processed in a timely manner

Insurer: Trupanion

By:

Useful
January 15, 2021

Long wait, but worth it

Although the claim did take a LONG time to process (about 2 weeks), I am so thankful that Trupanion was there for my cat. His bill was just over $2000 and I only paid about $450 after insurance! I would not have been able to afford his vet bill without it.

Insurer: Trupanion

By:

Useful
January 15, 2021

Always exceptional claims service!

Always exceptional claims service!

Insurer: Trupanion

By:

Useful
January 14, 2021

Trupanion is a class act insurance company!

Every single person I have encountered in dealing with my dear Nemo's illness had gone above and beyond to "make things happen" in a timely way, so no delay in treatment, treated me with compassion and dignity, and very quickly paid the vets and reimbursed my expenditures involved, even during the holiday rush. They do exactly what they promise, with no hassles. This insurance company "is the one"!

Insurer: Trupanion

By: Julie Bodenheimer Miller

Verified January 14, 2021

Great customer service

Review of our claim was completed on a timely basis - shortly after submittal. The reimbursement amount was more than fair and the reimbursement payment was made promptly. Altogether, SPOT did a great job handling this claim.

Insurer: Spot

By: Janine Anderson

Verified January 14, 2021

Healthy Paws is the BEST!!

Healthy Paws is the BEST!!. My pup has had several health issues and surgeries in her 6 years, and Healthy Paws has been there to get us through it. I honestly couldn't have done it without them. The claim process is so easy, you can snap a pic of the invoice and supporting docs, or you can scan and email. My claims are usually processed within a couple days. Any time I've had to call, I got through to someone right away and never had to wait on hold. The whole process is so fast and simple. They are overall AMAZING!! I will never have another pet without Healthy Paws insurance. Worth every penny!! It's nice not to have to pick and choose what testing can be done due to cost. When my pup was rushed to the emergency hospital, it gave me peace of mind to know I had Healthy Paws during a difficult situation, so we were able to figure out what was wrong.

Insurer: Healthy Paws

By: Tammi S

January 14, 2021

so efficient

so efficient, it is a need!

Insurer: Trupanion

By: Rodrigo Gonzalez Hermosillo

January 14, 2021

.

Very straight forward.

Insurer: Trupanion Canada

By:

Useful
January 14, 2021

Very good contact by the team

Very good contact by your team. I received an email notification of our insurance activation, even before getting a promised call back from cust svc. So, needless to say, I didn't really expect a call back, but a call came! Very nice follow thru. 👍

Insurer: AKC

By:

Useful

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