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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I'm glad I had this insurance
I'm glad I had this insurance. They processed my claims within 5 to 6 days, super fast. My 20 month old dog stopped eating, took him into the vet. They thought he had an intestinal blockage. To make a long story short he ended up having an exploratory surgury. They found nothing,but he still wasn't eating. After spending four nights at the emergency vet and losing seven pounds he started to eat. Not sure what was the cause of his issues but the insurance company processed quickly and I can now pay the credit card bill.
Insurer: Prudent Pet
By: Timbers mom
If I could give them 6 stars
If I could give them 6 stars, I would! Healthy Paws has truly amazed me. I was in complete fear that they might drop me after my 10.5yr Labrador became very ill and had to undergo a liver biopsy, which included a 3 night stay at a costly ER vet.... I had heard stories from people with other pet insurance that were dropped when these big ticket expenses came up, but Healthy Paws stuck with me the whole way!! Their online portal is extremely easy to use. I uploaded my invoices in a matter of seconds. My claims were reviewed within 1-2 days, and my reimbursement checks arrived very quickly. Knowing they were covering a lot of the costs gave me huge peace of mind and the ability to focus my attention on my dog, and making the best health choices for her regardless of price. She's now doing better than ever! I was also very touched to get a personal email from someone at Healthy Paws saying how sorry they were to hear about my dog's illness, and wondering how she's doing. That little bit goes a long way in showing top notch customer service.
Insurer: Healthy Paws
By: AnneMarie Hogan
incredible!!!
If I could give them 11 stars, I would! Healthy Paws has truly amazed me. I was in complete fear that they might drop me after my 10.5yr Labrador became very ill and had to undergo a liver biopsy, which included a 3 night stay at a costly ER vet.... I had heard stories from people with other pet insurance that were dropped when these big ticket expenses came up, but Healthy Paws stuck with me the whole way!! Their online portal is extremely easy to use. I uploaded my invoices in a matter of seconds. My claims were reviewed within 1-2 days, and my reimbursement checks arrived very quickly. Knowing they were covering a lot of the costs gave me huge peace of mind and the ability to focus my attention on my dog, and making the best health choices for her regardless of price. She's now doing better than ever! I was also very touched to get a personal email from someone at Healthy Paws saying how sorry they were to hear about my dog's illness, and wondering how she's doing. That little bit goes a long way in showing top notch customer service.
Insurer: Healthy Paws
By: AnneMarie
Top notch approach
Top notch approach, simple, no fuss
Insurer: Trupanion Canada
By: Damon Knight
Reliable and Affordable
Healthy Paws has been a great ally while raising my puppy. Whenever we have to go to the vet, Healthy Paws gives me the flexibility to never have to factor in cost during an emergency. They are accessible and provide detailed answers to questions, and are overall very supportive of pet owners. They also have a blog and other useful information they share with parents, which has been great as a first time puppy owner!
Insurer: Healthy Paws
By: Nate
Reliable and Affordable
Healthy Paws has been a great ally while raising my puppy. Whenever we have to go to the vet, Healthy Paws gives me the flexibility to never have to factor in cost during an emergency. They are accessible and provide detailed answers to questions, and are overall very supportive of pet owners. They also have a blog and other useful information they share with parents, which has been great as a first time puppy owner!
Insurer: Healthy Paws
By: Nathaniel
I have a 5 year old Boston Terrier and…
I have a 5 year old Boston Terrier and have had health Paws insurance since i've had my dog. I've never filed a claim or anything and have a couple small rate increases. No big deal & I understand. Today I received an email that my rates will be increasing from $45 a month to $98 a month. I think this is crazy! No explanation or anything. I understand when rates go up a few dollars a month but to more than double my premiums is just wrong. I will be looking for a new company to give my business to.
Insurer: Healthy Paws
By: Brian
Super Easy and quick reimbursement!
Recently my dog Charlie had her second TPLO surgery - this is a procedure that is over $4K where I live. Healthy paws paid for the first one after I submitted the full medical history for charlie, which took me a while to get. For the second one, I was reimbursed 90% as my policy says within 2 days right into my bank account. They were super helpful and caring, even reached out after her surgery and they paid to say that they hoped she was doing good. They even knew it was her 2nd one! It wasn't an automated email. It was nice to have the personal touch. I highly recommend them.
Insurer: Healthy Paws
By: Mark
Very Satisfied
I am disturbed at some of the negative feedback I see here. I have had 3 of my pets insured with Pets Best for over 2 years now. Over the last 6 months, my dog developed Inflammatory Bowel Disease and required multiple vet visits and specialist appointments, and also a long hospitalization. I filed all the claims in accordance with the guidelines provided and had absolutely NO PROBLEMS. The claims ended up totaling thousands of dollars and Pets Best was very helpful to get everything done. Wait times on the phone are a bit long, but once you get through the reps are very kind and helpful. I would recommend Pets Best. They helped save my dog's life and prevented a financial mess for us. It's well worth it!
Insurer: Pets Best
By: James