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7 Year Happy Trupanion Customer
It's very easy to submit a claim. Claims are turned around quickly. If you need help, Trupanion customer service is terrific.
Insurer: Trupanion
By:
I've had my claim come back incorrect once but it was corrected afterI called and notified a Customer reprepresentative.
I've had my claim come back incorrect once, but it was corrected afterI called and notified a Customer reprepresentative. However, one of my claims was filed under a different claim when it should have went towards the correct diagnosis claim. Some people receiving the claims aren't as deligent in making sure that they are putting the current claim that has been previously diagnosed and claimed before under that claim that was just received. Another words, it was put under the wrong claim so my deductible want correct.
Insurer: Trupanion
By:
Swish
I've had Trupanion since Swish was a puppy. Over the last 10 1/2 years of his life, he's been relatively healthy. Now he has 1 medical issue that led to another issue and a few large emergency vet bills. It's been so incredibly easy to file claims with Trupanion, they process right away, their explanation of benefits is very easy to read and understand and best yet is they get your reimbursement out quickly. The same reason I carry health insurance on myself is the reason I carry health insurance for Swish - peace of mind.
Insurer: Trupanion
By:
Jordan was very helpful.
Jordan was very helpful. He explained the options well and sent emails promptly.
Insurer: Trupanion
By:
Great Insurance!
My claims are always handled in a very timely manner. I haven't had to contact customer care much at all, but when I have, the experience has always been very pleasant with favorable resolutions.
Insurer: Trupanion
By:
Never had a problem with you.
Never had a problem with you. You explain your coverage in detail
Insurer: Trupanion
By:
Professional and easy to work with!
Professional and easy to work with!
Insurer: Trupanion
By:
Staff is always very friendly and efficient!
Staff is always very friendly and efficient!
Insurer: Trupanion
By: