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Trupanion used to be great.
Trupanion used to be great. Really fast processing, etc but the last couple of years they have been getting progressively slower. I submitted my last claim in November of 2020 and it still has not been resolved. It’s almost February of 2021
Insurer: Trupanion
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Excellent service
Trwpanion insurance coverage for 4 years. Never a complaint/ customer service is always friendly and personable. Payback waiting time is excellent!
Insurer: Trupanion
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Very helpful and friendly
Very helpful and friendly
Insurer: Trupanion
By:
very kind quick to answer questions and i didnt feel rushed off the phone.
very kind, quick to answer questions and i didnt feel rushed off the phone.
Insurer: Trupanion
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Very professional courteous and helpful.
Very professional, courteous and helpful.
Insurer: Trupanion
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Very Good Experience!
We were connected with Zack and he helped us with our enrollment. He was very nice and extremely knowledgeable, we so much appreciated him. Thank you!
Insurer: Trupanion
By:
When I've contacted Trupanion by phone they have always been helpful and supportive.
When I've contacted Trupanion by phone, they have always been helpful and supportive. I currently have a cat with cancer and an old dog with arthritis and it is very easy to scan and submit invoices for their care. Trupanion keeps me informed and the reimbursements are so fast that I have never had to worry about paying my veterinary bills.
Insurer: Trupanion
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