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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Great Service!

We bought a purebred puppy, and thought pet insurance might be a good option, even though we have never had it before. I found Embrace online, and liked the optional illness and dental protection options, so I signed up. Good thing I did, as our puppy became very ill and had to see several specialist veterinarians; she has a rare metabolic/ muscle disease. Embrace has been great and has covered her bills, but the best thing about them is the customer care. Embrace reps. follow up to ensure I receive payments from them, and have sent kind words for my dog in emails along with my EOB's. I would highly recommend Embrace to anyone looking for quality insurance and compasionate customer serivce.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

I recommend VetInsurance to EVERYONE!

I am an AHT in a veterinary referral practice and I can't recommend insurance enough! I get lots of great feedback from owners with Trupanion who are so happy they are able to do everything they can for their pets. I myself have two cats with Trupanion and recently had to make a claim for my 4 year old who was diagnosed with renal insufficiency. This is an on-going disease and he is quite young to already have medical issues. Let me tell you; even though I am working in the industry, it is SO nice to know I can provide my pets with all the best care they require without having to worry about costs. I truly can't recommend Trupanion enough!!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Better than my human insurance!

I inherited Bailey, a 9 year old mini dachshund, when my mom died and the first thing I did was look into insurance for him. After comparing various providers, I found that Pets Best was the only one willing to insure a dog over 7 that had a history of seizures from over 5 years ago. I took out the insurance for my piece of mind, but quickly found I needed it when Bailey went through a series of ailments and mishaps, including a broken toe! The real challenge came a couple months ago when he was diagnosed with kidney stones, hypercalcemia, and hyperparathyroidism. Over the last six weeks, he has undergone a series of treatments and surgeries to correct the situation and the vet bills were astronomical. After all the trips to the vet, he is now recovered from his ailments and was given a clean bill of health! I am happy to report that within 24 hours of submitting my claim for reimbursement, I received an e-mail informing me the claim was approved and I would receive a check within 7-10 working days. I couldn't be happier with this company and highly recommend them to anyone who owns pets.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Great Customer Service

I put in a claim form and had the wrong claim at the veterinary clinic. So, when I emailed Embrace. They sent me the correct form, but I have been tied up working. Therefore, as a complimentary to me they allowed my claim to go through today, which is within 2 weeks. And I have direct deposit so it will be in my account within 2 days. It was the standard orthopedic exam, vaccination shots, and wellness. A tip for owners-Always keep accurate notes on your animal, keep receipts, always ask questions, and keep your animal up to date with vaccinations. This company has assisted me when I put in my paperwork without having a chance to fill out my claim form. They expedited my claim at a very fast rate with direct deposit. I am very pleased with the customer service experience and recommend this company to any pet owner, which I have been doing so. Thank you so much Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: Under a year

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2

out of 10

A sea of red tape

We decided on Pets Beast after a recommendation by our vet. Our policy was $55 a month for our 5 year old chocolate Labrador, Hershey. Hershey had previously tore his CCL and we had it fixed to the tune of $4k and we were worried he would tear this other one. Sure enough, 1 year later he did. We had the insurance for a year also and they did cover his inital diagnostic test, but did not cover the CCL surgery. Why? Because they had paid for the diagnostic, anything relating to that condition is now "pre-existing". Shop before you buy.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

A very dependable company!

I took out the 70% gold insurance with my dog Molli, a Maltese, and I found PetCare very affordable. My experience with PetCare was wonderful. After talking to many other people, I found out that PetCare paid for a lot of things other companies did not. The payments were prompt. One day, Molli jumped the wrong way, as many dogs do, and she broke her leg and needed a surgery that cost $2,400 dollars. 2 weeks later, I received a check for the surgery, the Specialist visits and her medication. The people I dealt provided compassionate and understanding service. It was very easy to fax over all my claims and have them processed quickly. This insurance saved Molli's life on multiple occasions and for that I am very thankful. I have recommended PetCare to my son, my brother and even my doctor. I am grateful with all my heart that there is a pet insurance company like this one. PetCare truly is an amazing company.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Superior Service and Claims

I have utilized Embrace for over 5 years and they have provided quick response to claims received, easy to contact on the phone with knowledgeable staff, and reimbursements are received in a timely manner. I have had pet insurance with VPI and was paid out pennies for claims submitted and terrible customer service. A few years ago my dog was hit by a car and based on my type of insurance Embrace saved me thousands of dollars. My dog has continued to have problems with her leg and being able to have acupuncture and other alternative treatments paid for have improved her pain level. Without this insurance I would not have been able to afford this level of care. I wish the offered personal health care! It's better than what I pay for.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Excellent service and fast claims review

Embrace has been a great company to work with! We have submitted three claims for our 12 year old greyhound. Each claim was processed and reimbursed VERY quickly. The explination of benifits (EOB) was VERY easy to read and understand. It was easier to read than my human health plan explination of benifits (EOB). This is a great pet plan!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Embrace's quality gives me peace of mind!

My family got its first puppy last year and one of the first things we did was research for a quality insurance. There were many available, but Embrace caught our eye because of its flexible plan. This month, we put in a claim because our dog had an adverse allergic reaction to a vaccine, making ill enough to need medication. Embrace contacted us and gave simple instructions to follow, and it was prompt in delivery. I hope I never have to file a claim for anything more severe than that for the next couple of years, but if I do, I'll have peace of mind knowing that Embrace will work with our family for our dog's health and well-being.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Very Prompt and Easy

My dog was recently diagnosed with cancer and has been receiving treatments, many of which are quite expensive. When reading that my insurance would cover 80% of "reasonable and customary" charges, I figured I would receive less than 80%. Not with Pet's Best. They have promptly paid the full 80% of all charges, except some minor hazardous waste fees. There have been no arguments, no asking for further information. The claims process is easy and I have received my refunds within 10-14 days. Even better, they offer direct deposit so no waiting for checks. I highly recommend them!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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