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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Fast and Easy

I used to have VPI, and the difference between the two is amazing. VPI paid such a small percentage of my claims, and they took forever. I just filed a claim on 3/12, and it was turned around by 3/18! Pets Best pays exactly what they have promised, and there are no surprises about things suddenly not covered. I never write these reviews, but I really do appreciate this service, and I have been telling everyone about them. There are some bad pet insurance deals out there - VPI is one of the worst - and so I really appreciate that Pets Best has turned out to be as good as they seemed.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent service.

I want to sawhat great service I have received. They are very prompt in reviewing a claim. They are also very pleasant and helpful.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Lhasa Apso
  • AGE OF PET: 1 - 8

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10

out of 10

Speedy Reimbursement

Submitting Trupanion claims is easy and the review process and reimbursement is quick and efficient. The turnaround for claims is a matter of days, and often reimbursement is within the week. Can't beat that!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rat Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

Speedy and professional claims handling!

We recently submitted a wellness claim (prescription dog food and meds) and a dental rewards claim (prophylaxis) for our 6-year-old Nova Scotia Duck Tolling Retriever.We inadvertently submitted both claims on a single claim form. Not to worry. The folks at Embrace quickly split out the two claims and we received checks for both soon thereafter. Couldn't ask for a more professional staff. Thanks, Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Nova Scotia Duck Tolling Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Very responsive; prompt coverage

Our 10 years old Bouvier recently died of a nasal tumor. During the last year of his life, he incurred some big expenses (MRI, biopsies, etc). Pets Best Insurance has always been very kind and responsive (he had been insured by them his entire life), but never moreso than when the expenses became significant. They covered the 80% to any Vet any where, tests, consultations, 2nd opinions, even alternative care when we still thought he had allergies without any problem Also very kind and made a donation to Canine Cancer research after his death.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bouvier Des Flandres
  • AGE OF PET: Over 8 years

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9

out of 10

Good Insurance

They have always paid each claim.. The only part I don't like is having the vet certify each one.. That gets old.. But Embrace is always willing to help with the process.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Fantastic Insurance

We signed up for Trupanion because we just got a new puppy for our 3 year old Golden Retriever to play with and our vet said this was great insurance. We thought it would be a good idea since we didn't want to eventually have to make a very tough decision about our pet's health over medical bills. Well, little did we know, 2 months after we signed up my 3 year old Golden Retriever was diagnosed with terminal Lymphoma. We were devestated. We never thought we would be faced with this in such a young dog. It was only a few weeks after our 30 day waiting period was over and we thought Trupanion may not pay the claim. Not only did they pay 90% on most of the $1500 of bills we ran up with our primary vet, they also paid for the chemotherapy treatments, over $850, a few days later. What is a very difficult time for our family was made a little easier knowing that Trupanion was right by our side to help with the medical bills. They have no lifetime or per incident caps, you can use any vet you like and they pay based on what the vet bills you, not based on a pre-determined schedule. On top of everything else they paid both claims within a couple of days. I can't get that with my own health insurance. They have a customer for life. As a result we are going to add our cat to the policy as well. We would highly recommend them to anyone who wants some peace of mind especially when a life threatening illness strikes. They don't cover well visits/treatments or pre-existing conditi
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

PetsBest is indeed the best pet insurance around!

Let's face it, nothing is free ever, and nothing is cheap today, but as pet insurance companies and their offerings go, PetsBest is by far the best deal. Their various plans are more or less tailored to the client's need, and they are flexible and interchangeable. And for what the company offers, it is the least expensive one around. I should know! For SEVEN YEARS I payed a fortune every year, with all sorts of restrictions, to insure my kennel of show dogs. I don't know if PetsBest was not yet on ground or if I just didn't know about it.The crowning glory of this company is its people. I don't know who all is there but the young men and women I have dealt with can be described only in superlatives for customer friendliness, courtesy, and help. Thanks Vicki, Sara, Andy...you are great.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

nobody knows what anybody is doing!!!!

i sent a claim in and they just let it sit on someone desk for 3 weeks and after 10 phone calls got more run around as to where the claim was and then they called me and said the check was being put in the mail that day and 11 days later no check. They are very unorganized and their 10 day turnaround has been a month and still nothing!!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

DON'T USE THIS COMPANY - change policy after claim

DO NOT GET INVOLVED WITH THIS COMPANY!! PET CARE PET INSURANCE IS A TERRIBLE, TERRIBLE COMPANY!!!! I have a male cat which has had one (1) UTI issue (and he is 8 years old now) and carried a policy with Pet Care Pet Insurance on him. First they put a temporary exclusion on the policy for any UTI issues. After I complained and showed about 30 pages of documented health history where he was fine and didn't have any problems (this took about 4 months of my life), they removed his exclusion. Then I had a disagreement with one of the Customer Service Supervisors regarding another claim (this was a mouth problem - opposite physical end of the cat) she had the exclusion reinstated. I had had him insured with Pet Care Pet Insurance for about 4 years. When I complained, they said that I would need to talk with someone in underwritting but that they didn't talk to customers. (Yes, this is exactly what they told me - I needed to talk with someone that wouldn't talk with me!)Well, I don't have another 4 months of my life to spent on the phone trying to go up the 'chain of command' to speak with someone that actually cares. If they were headquartered in the US, I would file a complaint with the FTC (Federal Trade Commission), but since their HQ is in Canada there is nothing I can do. If I could rate this company any lower than a "1" I would. BUYER BEWARE! Obviously, I am not the only one to experience, their bait and switch policy tactics.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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