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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Healthy Paws Saved my dog's life!

I really debated about getting pet insurance, especially since Lola had already faced so many health issues as a puppy. However, in a time of crisis I can’t describe how thankful I am to have insurance through Healthy Paws. In March, after Lola’s fourth birthday she started acting strangely and I knew something was wrong. I took her to the Emergency Hospital where I was told she had kidney failure and her prognosis was not looking good. A very delicate and highly complicated surgery was my only option. This surgery alone cost at least $5,000, not including the $2,000 for other tests and hospitalization I had done to get the diagnosis! The fact that the financial burden of the surgery didn’t have to be my deciding factor was HUGE. If it wasn’t for Healthy Paws, I can’t begin to explain how much harder that decision would have been. What Healthy Paws did to take care of us went above and beyond what I had expected from any insurance company. First of all, I didn’t have the $3,000 deposit to begin the surgery and had to borrow it from my parents. Healthy Paws rushed the claim payment so I could repay my parents within a few days. They also had a 15-day waiting period, as most insurance companies do and Lola’s first doctor visit addressing this issue was on the 15th day, and yet they still covered her! They delivered on their promise and paid out what they said they would. Looking back I can’t believe I ever debated the idea of pet insurance. You never know when somethi
  • INSURER: Healthy Paws
  • POSTED: 01/03/2018
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

Thank you Healthy Paws

We have several dogs with Healthy Paws coverage. This coverage for accidents and illness gives me peace of mind that we can provide the best care for our dogs. It's a bonus that Healthy Paws gives back to homeless animals. Thank you Healthy Paws !
  • INSURER: Healthy Paws
  • POSTED: 01/03/2018
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: Over 8 years

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10

out of 10

RESPONSIVE

Choosing an insurance plan can be confusing. Liz Walker was very patient and immediately returned phone calls concerning questions. I purchased basic coverage for three young pets and have not used it yet, but felt very comfortable with Liz and was impressed with her knowledge and quick response.
  • INSURER: PetFirst
  • POSTED: 04/08/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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2

out of 10

very deceptive policy renewal discription

I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and is not cured and treatnent free for 180 days will be excluded from coverage in the subsequent 12 month period.but there was a asterik at the end of that statement (*) at the bottom of the plan it says does not apply to our plan.I called to verify this and was put on hold for 10 minutes and told to turn to page 9 under section Limit Of liability which basically said the same thing that was on the front page.I was told that they did not know why the asterik had that clause and that there were two supervisers looking into IT ,but that I am still not covered,I am thinking of contacting a lawer in this matter,I sent several E-mails and they never reply.I asked if my pet had an accident 12/31 and had to go back for several appointments and my policy renewed Jan.1 if that would be covered and was told no.What kind of rip off company are they.I chose them because they are the aspca,and thought that they would be more reputable because of there name .Boy was I wrong.I am going to look for another company.
  • INSURER: ASPCA
  • POSTED: 05/08/2021
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Unbeliveable customer service....

As luck would have it my dog had to get eye surgery the first day he became eligible. I called Healthy Paws immediately and was welcomed by a very helpful person. I told her about the surgery and asked if I would be covered. She took my information down and returned my call in twenty minutes. From the information I gave her it looked as if I was going to be covered. By the way I received this customer support on a Saturday afternoon. Now the bad news... After they reviewed my dogs records, we realized it was a preexisting condition. I was not aware that he had this condition in his eye. Although, I was disappointed, the information they had was correct. However, Healthy Paws did not just shuffle me away. They called me to find out if there was any more information that could help my case. They even called my vet to speak with them, looking for something that can help my case. At the end I did not get paid on my claim. But, Health Paws tried everything they can do. They went the extra mile trying to help me and treated me with respect and honesty. In the world we live in today that was very comforting. It also took some of the sting out of not having my claim paid. I still receive emails and phone calls asking how my dog is doing. This is truly a great company that cares about you and your pet.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rat Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

CUSTOMER SERVICE PERFECTED

For many years I had my dogs policy with VPI..What a mistake!! They allow so little you get back with each claim!!I last sent in a claim for 450.00 and got back 175.00I am so glad my friend told me about Trupanion and EVERY call to their customer service for anything was 101% PERFECT!!! I just enrolled my dog Frisco and had the great fortune of having Sarrah handle the transaction.She handled the process with ease and amazing knowledge!By the way they have an A rating with the BBB and I am thrilled I found Trupanion!!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Papillon
  • AGE OF PET: 1 - 8

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10

out of 10

helpful and friendly!!

I recently had to ask several questions about our insurance benefits when our sweet Lola injured her leg. At first we thought she was going to need orthapedic surgery and we werent sure how to go about applying for the benefits and how to work with the vet on this. Embrace answered our questions quickly and very clearly but what impressed me the most was their kind and compassionate way they helped me. I had the very clear idea that they truly cared about Lola's injury and helping as best as they could to make sure she got the care she needed. I have seen several advertisements at pet stores and at vet offices for other insurances, but I have never even opened the brochures because Embrace has offered the best personal compassionate service.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Basset Hound
  • AGE OF PET: 1 - 8

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8

out of 10

An excellent investment in your pet.

I wish I had acted on my instinct to get pet insurance when we rescued Calvin in April 2009. He was a goofy love everthing black lab mix who had been found roaming the desert of Eastern Washington . His dehyration had caused kidney damage so when I adopted him I knew he would need some TLC. He recovered very well with treatment. Then then end of October one evening he was acting off and obviously in distress. Off to the emergency vet we went. Surgery was required to discover he had had a duodenal ulcer that had perforated. He spent 2 more days trying to recover but he couldn't fight the infection and we had to let him go. Ofcourse you would do anything to save your pet, but having pet insurance would have helped with the $6000 bill. In January 2010 we adopted Dexter, another goofy black lab mix. He's a healthy young dog with a propensity to eat everything that isn't nailed down. Shortly after bringing Dexter home I enrolled he and our older dog Gracie in the ASPCA pet insurance. Within a couple months Dexter got up on the kitchen counter and nabbed by kitchen sponge. A trip to the vet to upchuck that was my first claim. A couple months later, another sponge incident and another claim. Then a couple weeks ago while camping in Montana he ate 'something' he found in the campground. That was a little more involved and could have ended up in surgery but he managed to pass the offender. My insurance on Dexter has more than paid for itself already and I urge
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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9

out of 10

Thank You for Helping Us, Help Our Pet

When Izzy (a fluffy orange haired kitty) threw up all day and wouldn't eat, we knew it was time to take her in to the emergency vet. She couldn't get sick on a weekday, when her regular vet was available, that would just be too easy. After a physical exam and x rays, Izzy's naughty behavior became apparent--she had eaten a hairband, the things that had been expertly hidden from her, and which she must have found a place to expertly hide them from us. While surgery was averted, the night's stay in the hospital was extremely expensive, although well worth it. Once our claim made it into Trupanion, we knew within just a couple days that a check was on its way. You covered all but a few of Izzy's needed treatments and once our deductable was applied, we got over half of what we spent back. THis is why we have pet insurance--we knew at least one of our animals would have trouble along the way. It was easy to work with you and we recieved the money before the credit card bill was due. THANK YOU!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

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9

out of 10

Good Claim Response So far!

We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an object and we were not prepared for the $3k+ ER visit and surgery for that, we lucked out and the surgery was not needed but the tests, etc cost several hundred. After submitting the claim request we quickly received a response that it was being reviewed then followed up communication on its progress. We promptly received our reimbursement check (minus of course our deductible and coinsurance). It's come in handy already and we're only a year in. Only bummer is sometimes large claim files get lost in FAX neverland - although they cleared that up quickly after we resubmitted which was great.
  • INSURER: Trupanion US
  • POSTED: 01/18/2018
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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