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My experience with Trupanion has been excellent. When my vet informed me that my 9 month old YORKIE had bilateral hip dysplagia I was devastated. I had taken out insurance when I purchased my puppy. It gave me peace of mind knowing that the vet bills were 90% covered. The staff has been very supportive throughout the surgery and recovery periods. Their follow through is exemplary.

My experience with Trupanion has been excellent. When my vet informed me that my 9 month old YORKIE had bilateral hip dysplagia I was devastated. I had taken out insurance when I purchased my puppy. It gave me peace of mind knowing that the vet bills were 90% covered. The staff has been very supportive throughout the surgery and recovery periods. Their follow through is exemplary.

Our girl has been under the melanoma vaccine protocol since her diagnosis in mid April. Embrace has since quickly processed and paid her claims direct deposit into our bank acct for her treatment, with an average of 3-6 business days. We've had coverage with Embrace since 2009, and have always had good experiences with Embrace. Would continue to use them with our future furbabies.

Truepanion is not only an insurance company, they are people who also have pets and big hearts. I am so gled I have trupanion, I didn't have a claim in four years, then our dog, Quigley , got sick. If it weren't for the Trupanion team and all their help and support, our quigley would have died because we would not have been able to get his medication without insurance. It may be another expense to consider, but in the long run well worth it. Claims are prompt and courtious with follow up questions about Quigley;s health. They are really deoted, I am quite inpressed!!!Leigh

Truepanion is not only an insurance company, they are people who also have pets and big hearts. I am so gled I have trupanion, I didn't have a claim in four years, then our dog, Quigley , got sick. If it weren't for the Trupanion team and all their help and support, our quigley would have died because we would not have been able to get his medication without insurance. It may be another expense to consider, but in the long run well worth it. Claims are prompt and courtious with follow up questions about Quigley;s health. They are really deoted, I am quite inpressed!!!Leigh

A completely unforeseeable, accidental event found our 10 month old standard poodle in the hospital for 2 days. Pets Best accepted the claim several days later, and paid it a few days after that.

ALL WAS GOOD, DIDN'T REALLY EXPECT THE REFUND THAT I RECEIVED SO WAS VERY HAPPY WITH THE OUTCOME WITH THE INSURER. THANK YOU

ALL WAS GOOD, DIDN'T REALLY EXPECT THE REFUND THAT I RECEIVED SO WAS VERY HAPPY WITH THE OUTCOME WITH THE INSURER. THANK YOU

Thank God I have only had wellness claims-but the speed in processing is great! From the time I mail the claim forms, get my acknowledgement e-mail, then get my reimbursement check is always within 2 weeks!!! I will now give them my checking account # that way they can do a direct deposit for future claims. I am thrilled with the service I have received thus far! Thank you Embrace!

Customer service at this company is good. When u call them they are very helpful.Unfortunately I have had to use this service a number of times in my puppy's short life, but so far they have covered every thing like they said at 90% . Thank goodness it looks like our dog is better now. Hopefully we won't need to use it again for a long while!