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Suzys treatment
My dog was diagnosed in June with an allergy effecting her paws before I joined trupanion so this became a preexisting condition she was treated and heeled from the infection but in July she had an incident where she collapsed on our regular walks and her back legs started vibrating and she couldn’t walk for a few minutes so I took her to the vets and they didn’t know the cause but treated her with antibiotics and pain meds because she had difficulty walking up stairs or jumping and every time since July that I had problems and had iccummilated more vet bills because of lameness trupanion would not pay the claims because they decided her issue was due to allergies it took month of explaining and getting my vet to explain her lameness was not from allergies I finally got some coverage back for tests and vet bill I paid for but it’s been over 6 months of watching my dog suffer before I could get coverage for her future tests to diagnose her problem amd get preapproval coverage
Insurer: Trupanion Canada
By:
Chewie
No trouble, direct billed through vet.
Insurer: Trupanion Canada
By:
Trupanion rocks!!
Prompt, professioanl, and accurate service.
Insurer: Trupanion Canada
By:
Trupanion is always looking out for JJ??
Quick and efficient process
Insurer: Trupanion Canada
By:
peace of mind
quick reply and payout
Insurer: Trupanion Canada
By:
T Fenlon
The claim went through without any issue and I was pleased with that. Obviously I wish that the initial consultation fee was covered (£160) as I already have to pay the $700 deductible. However all in all I was very pleased. Thank you
Insurer: Trupanion Canada
By:
the paper i got.from the vet says there is 0 enrollment fee and we we were charged
the paper i got.from the vet says there is 0 enrollment fee and we we were charged
Insurer: Trupanion Canada
By:
Happy customer!
The process was sooooo easy and quick thank You!!! I literally let the vet and Trupanion take care of the details and got a check in the mail 5 days later. Amazing service!
Insurer: Trupanion Canada
By:
Quick and easy
Trupanion has always been flawless to deal with. My cat ended up developing allergies and they make the tests and treatment for it a lot easier. Claims are quick and there’s no fighting about coverage.
Insurer: Trupanion Canada
By:
Very helpful and compassionate customer service.
Very helpful and compassionate customer service.
Insurer: Trupanion Canada
By: