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Steffie is Phenomenal!
Steffie made my experience great. I am lucky she answered the phone. She is highly knowledgeable, took my questions seriously and helped me understand the full context for them. She gave me step by step instructions to answer my remaining "records review" questions after the team received the records and that was exactly what I needed. She is the reason I signed up for insurance today. I had the quote pulled up and pending for 2 days and she gave me the confidence to say, GO.
Insurer: Prudent Pet
By: esther.clearygmail.com
I previously had pet insurance through…
I previously had pet insurance through Nationwide. The only reason I switched was due to Embraces relationship with USAA. After the first claim I received an email stating they were doing a health history check on my dog. Shortly after I received an email with a list of things they won’t cover. Many of these things were temporary in nature, like diarrhea. It would be like my insurance saying you had a cold six months ago, we won’t cover anything related to a cold for 1 year. Buyer beware. They are polite. That’s about it. I should have never left Nationwide.
Insurer: Embrace
By: Robert Frank
Customer service took care of online…
Customer service took care of online portal problems efficiently and with a smile ty
Insurer: Prudent Pet
By: customer
Excellent representative…
Your representative was thorough in her knowledge of your different options for me to insure my new cat. She listened carefully to me and was patient in answering my questions
Insurer: Embrace
By: Carol
so happy with the customer service
It was a good experience speaking with one of the insurance agents (Joshua Sabado). He was helpful in answering my questions.
Insurer: Fetch
By: Hameeda Banayee
Thank you I look forward to mistakes
Thank you I look forward to mistakes
Insurer: Prudent Pet
By: Amber
WAS reluctant to get insurance...
I was reluctant to get insurance for my family's kitty, but am relieved for making the decision to do so. Spot's claim process was easy for his new condition, and getting a reimbursement wasn't a problem.
Insurer: Spot
By: Christina C.
I am so glad I decided on SPOT for my…
I am so glad I decided on SPOT for my puppies insurance. Filling out a claim is easy and the turn around for reimbursement is great. My dog gets recurring ear infections, no matter what I do. SPOT has saved me so much and I am very thankful!
Insurer: Spot
By: Mary Rolfes
Pre-existing condition
We had our baby with pre-existing condition and had to put her down. Metlife handle the situation perfectly during her entire lifetime and after. I'd recommend Metlife to any pet owners.
Insurer: MetLife
By: Happy Pet Owner