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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They apparently cover NOTHING.
I've been paying this company $57/mo for over a year. Today we visited the vet for a broken, infected nail. My dog is feisty and we had to sedate him to work on it. While he was sedated, I told the vet to do any and everything she could think of that's easier since he's already out. Because she gave him his allergy shot, Trupanion denied an $800 vet bill because they don't cover "allergies". WTF?!?! I didn't go for allergies. We did it because was already being sedated and allergies have nothing to do with an ear infection or broken nail. Unless you're an underwriter for Trupanion. TOTAL RIP OFF!!!!! I will be appealing and sharing my experience with the world.
Insurer: Trupanion
By: ktmarx
It is easy to submit claims
It is easy to submit claims. My only issue is that it hasn’t paid for itself over a year’s time.
Insurer: MetLife
By: Dorian Winslow
Great up until the claim site went down…
Great up until the claim site went down for a couple of days with no indication of when site will be available again.
Insurer: MetLife
By: Debra Lopez
awesome treatment for my baby
awesome treatment for my baby
Insurer: MetLife
By: Dana Miller
Excellent Customer Service
Rep was excellent, very knowledgeable and helpful.
Insurer: MetLife
By: Widallys
great customer service
great customer service easy to use website
Insurer: Fetch
By: Kelly Barry
Prompt processing and funds…
Prompt processing and funds reimbursement. Very happy with timeliness and actions taken to process claims quickly.
Insurer: Spot
By: Barbara Laydon