154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 25, 2021

Very nice to talk with

This is my first time to get pet insurance. Cory was excellent giving me all the answers to my questions. She was very nice to talk with. I am looking forward to having a great communication with your insurance staff. 🙂

Insurer: AKC

By:

Useful
February 24, 2021

A win for everyone...our pet, us and our vet

Signing up for Trupanion was easy and I appreciated the ability to choose a deductible that worked for our budget. I also like the fact that our vet is paid directly rather than having to cover large expenses up front and then submit a claim. Our vet likes the plan too. A win for everyone.

Insurer: Trupanion

By: Donnita Parker

Verified February 24, 2021

Surprisingly easy, great customer service, and no hidden clauses!

After a year of battling an unknown (at the time) skin allergy on our number one dog, we realized pet insurance would have been a good deal had we thought better of it before hand. My sister in law had just gone through a very tough medical experience with her pug and Healthy Paws covered over $9,000 worth of costs. That convinced us to get pet insurance. Number one dog proved to meet deductible just about every year with *other* issues. When we adopted our second mutt, he was already two and a large breed. We immediately purchased insurance through Healthy Paws for him as well. As in years prior, this year, it REALLY helped! To date, within this year's covered period, Clifford has exceeded $17,500 in vet bills for cancer removal and for repairing his Achilles tendon on both back hocks. We received over $15,000 in reimbursements. He is just about healed from his surgeries and should have physical therapy afterwards. Without pet insurance, I don't know many who could afford to properly take care of a dog like ours. The covered year isn't done, and we know we'll need more. I've only had one issue, and the issue was my lack of understanding. The customer service rep responded quickly and helped explain the issue. It was resolved within a couple of days. Payment always comes within a week, although they say it can take up to ten days. They offer direct deposit, and you can even have the claims filed by your vet. I find it just as easy to submit the claims myself. Thank you, Healthy Paws!

Insurer: Healthy Paws

By: Char D-Muse

February 24, 2021

Surprisingly Easy, great customer service, and no hidden clauses!

After a year of battling an unknown (at the time) skin allergy on our number one dog, we realized pet insurance would have been a good deal had we thought better of it before hand. My sister in law had just gone through a very tough medical experience with her pug and Healthy Paws covered over $9,000 worth of costs. That convinced us to get pet insurance. Number one dog proved to meet deductible just about every year with *other* issues. When we adopted our second mutt, he was already two and a large breed. We immediately purchased insurance through Healthy Paws for him as well. As in years prior, this year, it REALLY helped! To date, within this year's covered period, Clifford has exceeded $17,500 in vet bills for cancer removal and for repairing his Achilles tendon on both back hocks. We received over $15,000 in reimbursements. He is just about healed from his surgeries and should have physical therapy afterwards. Without pet insurance, I don't know many who could afford to properly take care of a dog like ours. The covered year isn't done, and we know we'll need more. I've only had one issue, and the issue was my lack of understanding. The customer service rep responded quickly and helped explain the issue. It was resolved within a couple of days. Payment always comes within a week, although they say it can take up to ten days. They offer direct deposit, and you can even have the claims filed by your vet. I find it just as easy to submit the claims myself. Thank you, Healthy Paws!

Insurer: Healthy Paws

By: Charlynne

Useful
February 24, 2021

Overall I think it's a good insurance…

Overall I think it's a good insurance for Illnesses and Accidents. Except they really wanna find something in the past so that it can be taken as "pre-existing" condition. My dog has been to a dermatologist before we start the insurance and tested by pricking the skin. He showed allergies against dust, cat dander, some types of grass. Doctor reported as Atopic Dermatitis. Being said he had an ear infection and they didn't wanna cover it because the dermatologist report. Even though my dog's own vet don't believe it should be related, but Pets Best did. Also he gets staph infections he won't get covered, why? Because of atopic dermatitis he might be more prone to get staph infection. Not to mention they covered his cytology tests twice before but then stopped covering it. I also don't recommend their Wellness plan, If you live in an urban big city. Your bill is higher and the coverage is worthless as in whatever discount they offer in the plan. It's literally the total sum of your year long premiums. Other than that they are good. I do recommend them. If you get your pets insured as they are puppies you won't come close with any bumps on the road with them. Update: Dear Miss or Sir, I know the difference between insurance and a plan. I made my review very clear...We appealed twice with our vet's letter, thank you very much. I have a license as insurance adjuster so thanks.

Insurer: Pets Best

By: Berrak Pinar

Verified February 24, 2021

Happy with Healthy Paws!

Very happy with Healthy Paws! I'm so grateful that we've had our pet insurance in place to cover illness-related expenses for our cats!

Insurer: Healthy Paws

By: Lindsey C.

February 24, 2021

Happy with Healthy Paws!

Very happy with Healthy Paws! I'm so grateful that we've had our pet insurance in place to cover illness-related expenses for our cats!

Insurer: Healthy Paws

By: LINDSEY

Useful
February 24, 2021

They were great until they tripled my…

They were great until they tripled my rate for no reason other than they got a new underwriter

Insurer: Figo

By: Becky Lantz

February 24, 2021

GREAT CUSTOMER SERVICE - FRIENDLY

Top notch customer service. Solved my issues. Timely Response

Insurer: Pets Plus Us

By: Matthew

Useful
Verified February 24, 2021

Trupanion makes it so easy not file a claim.

We carry three Trupanion policies covering each of our three dogs. Always excellent service!

Insurer: Trupanion

By: Terri

Useful

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