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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Excellent customer service

The customer service was exceptional. I received a call from a Trupanion rep. to let me know that my fax wasn't clear and readable which gave me the opportunity to send a new fax and facilitate my claim. My claim was resolved very quickly with the reimbursement that I expected! I have and will recommend Trupanion insurance. Thank you.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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7

out of 10

Slower than expected, good communication/coverage

The response time was a little slower than we expected, but once I reached out to Embrace, the communication was quite good with quick responses to my questions. The whole process from our dog getting ill to my getting a reimbursement was about a month, which isn't a bad turnaround in my opinion. The insurance covered everything, as expected, and once the claim was submitted it was really very easy.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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5

out of 10

Not great

I pay over 600.00 / year for pet insurance and I have not been able to claim a thing. My dog had an ear infection and I was told that I couldn't claim it because I hadn't claimed enough for my deductible. Now it is renewal time and I am in a quandary about what to do.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: 1 - 8

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10

out of 10

Outstanding!!!!

Submitted 2 claims. They were processed and paid within 2-3 days! Outstanding service - kept us updated via email along the way.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Russian Blue
  • AGE OF PET: 1 - 8

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10

out of 10

Augie's Health Insurance better than ours

It seems like our 2 1/2 year old yellow lab has a standing emergency appointment at his vet these past 3 months. AS I've said before, Embrace insurance is better than our health insurance. I'm hoping this is the end of a bad streak for vet visits. I'm glad we purchased the wellness insurance. I hope we get to use it soon!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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9

out of 10

they are a great company

great company very fair and they actuslly care about the animal not the money. would recommend to anyone
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: Under a year

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3

out of 10

LOOK - OUT with older pets.

I had a policy with Pets Best for a short time for my 9 year old miniature poodle. My vet determined my poodle needed cataract surgery. Called Pets Best to be sure it was covered and they said no because it must have been pre-existing. I canceled my policy that day. People with young pets, I would agree, pet insurance is wise to have. However, those of us with older pets, most every illness can be determined as pre-existing if you have had a policy for a short time.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Poodle
  • AGE OF PET: Over 8 years

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10

out of 10

Petsecure is Amazing

We bought an 8 month old purebred Bulldog and named her Coco. After lots of research and referrals, choose the most comprehensive plan with Petsecure and are forever grateful that we did. Coco was diagnosed with Subaortic Stenosis, a fatal genetic heart condition when she was just 14 months old. We were beyond devastated. We took her to our own vet as she just wasn't right, she found a heart murmur and did a subsequent x-tray where it was found out that her heart was enlarged. She needed to be seen immediately by cardioologist at the emergency hospital. Before taking Coco to the specialist, I was able to chat "live" on line with a represenative who ensured us that all treatment would be covered accordingy to our plan. We spent alot of money in those first 24 hours, but knowing that we would be reimbursed, allowed us to focus on Coco and not have to worry about the cost of her treatment. She is still with us thankfully, on daily heart meds which try to prevent her sudden death. We will have ongoing trips to the vet and more medical bills but thankfully, becasue of Petsecure, we can do whatever is medically possible to help Coco live comfortably as long as possible. And, our cheque for the initial tests, diagnosis and treatment, was in our hands within a week. We are so thrilled with Petsecure!!
  • INSURER: Petsecure
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

A+++ Great Policy, Great Customer Service

I recently used my Healthy Paws insurance policy to help pay for my dogs $4,000 TTA surgery (ACL repair). There is no way that I could have afforded the surgery without them. From my initial sign up to every claim the staff has been excellent. Leslie was quick to answer every question that I had and sent out all claim information and payment super quick. Would highly recommend!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

First pet claim - ever

Along with all of the accpeted techniques of training a dog (crating, puppy classes, hollistic foods, etc.), buying pet insurance was just not something anyone we knew did back in the 70's and 80's when I grew up. However, veterinary costs weren't what they were back then either. So, I have a family of my own and we put in our reservation with the breeder and our "little boy" was born on Halloween, last year. Our breeder gave us tons of material to read about training, health, etc., etc. Thanks to the internet, I read up on the costs of animal surgery...my jaw dropped. I knew, right away, that if I could find an insurer who charged reasonable premiums for major medical coverage - I would buy it. All of the great review for Healthy Paws drew me to read about them first. It was hard because my employer has entitled me to a discount with another popular insurer. However, there was something more personal with this carrier. I appreciate their mission and I felt that their coverage was excellent for the premium charged. Last week, our pup (Brady) began throwing up repeatedly. My wife was becomming very concerned and so she brought him to the veterinary hospital. Sure enough, he had a foreign object in his system (later, it looked to be a Brazil nut in its' shell). They gave him fluid therapy, x-rays and something to help him pass the object (thank goodness - no surgery was suggested at that point). Bottom line: He passed it. So, I submitted the claim to Healthy Paw
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Under a year

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