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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Excellent service

Embrace has been very responsive and proactively contacts me when necessary. The reps are friendly and attentive. I love their newsletter and its been very informative concerning common conditions and pet food recalls among other things.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Very, very pleased

Our dog, Riley, became suddenly dizzy and disoriented to the point of collapse. After rushing him to the vet, he was diagnosed with some kind of unidentifiable toxic poisoning that he must have picked up from the local park. Fortunately, we had obtained insurance from Healthy Paws and they sure came through. Riley spent one day at our vet's office and then was referred to the overnight emergency vet for overnight monitoring. Good news? Riley pulled through and was back to normal after 24 hours. Bad news? Vet bills totalling around $1,200. Good news? Healthy Paws covered the promised 90% after deductions, and promptly too. We are so pleased with Healthy Paws and recommend them to all our pet-owner friends.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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10

out of 10

Healthy Paws is great!

My recent experience with Healthy Paws has been wonderful. About a month ago, I noticed under my dog's eye. I took her to the vet and was told that a tissue sample could not be retrieved unless they put my dog under (since it was too close to the eye). That being the case, the vet recommended that we just remove the tumor. I had the procedure done and faxed the appropriate paperwork to Healthy Paws. They took a few days to analyze the claim, and sent me my reimbursement. It was a very positive experience, and I'm glad that I chose them.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Greyhound
  • AGE OF PET: 1 - 8

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10

out of 10

Fast Processing and Individualized Attention

One of the first things that I liked about Healthy Paws Pet Insurance was that they allowed me to submit all of my dog's records and did a medical review to make sure that she would have no pre-existing conditions. When Pixel had her first claim (an incident of chocolate toxicity), Healthy Paws processed her claim just as they should have, and they processed it in under 24 hours of receiving it. My experiences with Healthy Paws since the first claim have also been very positive. They process quickly (again, usually e-mailing me an Explanation of Benefits within 24 hours of receiving a claim). And, everything that should be covered is covered. I enrolled Pixel in Healthy Paws because I liked their coverage options, and since she's been enrolled, I've been happy with their claims handling and payment. Plus, I've been pleased with the personalized follow-up that they do. After every claim, a representative has e-mailed me with a kind letter asking how Pixel is doing. (They even encourage you to send in a picture of your pet!) I have already recommended Healthy Paws Pet Insurance to several friends. It's comforting to know that I can afford to take care of my little girl in an emergency.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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1

out of 10

Disappointed

This is the first claim in eight years I have made with the ASPCA plan. It is $1,177 for diagnostic xrays, visit and mediation, and two-and-a-half months after I filed it, it still has not been paid. I received an email after a month saying they needed more info from the vet, then another the next week saying they got it. Nothing since then. Called last week and they said they would expedite payment. Nothing yet. Very frustrating and disappointing experience.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Excellent

Rating: 10 - excellent service. Claim paid within 2 weeks. Great customer care. Jenna (claims embracer)excellent!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

EXCEPTIONAL, EXCELLENT PET INSURANCE

If there was one company to compare healthy paws insurance with, it would be Nordstrom. They go above and beyond in their customer service. All questions are promptly answered whether it be through e-mail or phone. There's no catches with this company, they are upfront about what they'll cover. My dog ended up having to go to the emergency room for various complications, died, but was resuscitated. He was hospitalized for several days, racking up a bill of approximately $3,000+. The claim was processed within the day, reimbursement check was in the mail within a week! I got back $2700+. They are great with following up before and after the claim, seem to show care for our pets. I cannot recommend this company enough, this is the insurance company to get for your dog! Thank you Healthy Paws!!!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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9

out of 10

Wow, what a help in these tough times

I have this coverage on my Rottweiler, Alixis, for about 6 months. The premiums seem reasonable to me for the coverage provided. I was purchasing peace of mind. Recently I had to get surgery on my dogs foot, come to find out later it was cancer. After another surgery to have all the cancer removed I felt very satisfied and also felt that the reimbursement rates were clear and fair. If I could suggest a change to the coverage, it would be in the payback plan. If the pet insurnace could go to a more paperless system by sending back the reimburements to peoples bank accounts or CC that would be great. Overall, I have had a very positive experience with the coverage, and will purchase it again in the future.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: Over 8 years

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8

out of 10

We might not always agree, but I was treated well

I have had this coverage for my puppy since I brought her home at 8 weeks old. Overall, I am pleased with this company's service. Pros: Every contact I have had with customer service has been pleasant, even if the result was not what I wanted. Their employees are friendly and helpful, which is unique, unfortunately. Also, I have received my reimbursement checks in a timely manner. Cons: This probably is true of most companies, but I generally find that their idea of what procedures should cost, even though it is supposedly based on the average for my region, is incorrect. Out of all the claims I have submitted (and my, we have had many!), only one matched the expected cost (an emergency room visit, of all things). Overall, I expect an insurance company to be outright sleazy, and I was pleasantly surprised by this company. I will continue to renew my coverage for the inevitable catastrophe.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: Under a year

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10

out of 10

Great service!

I have been very pleased with the customer service and coverage through Embrace. The wellness coverage is a great option and so far are the only claims I have submitted (thankfully my dog has not needed other care yet). The claims were handled promptly and I was given email updates when my claims were received and processed. Any questions I have had were handled promptly and thoroughly, so I feel very confident in the overall coverage and service from Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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