154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,473 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 17, 2021

Great Service!

Been very happy with the services I have received from Healthy Paws. I started the service with I got my puppy chocolate lab he was 13 weeks old. He is now 5 1/2 years old and just suffered a CCL injury on his rear leg. The surgery is stressful enough but working with Healthy Paws was effortless. I submitted the surgery Invoice and within a week it was approved and a check is on the way. They have also followed up to see how my boy is feeling. Great service! Highly Recommend

Insurer: Healthy Paws

By: Giles

Useful
March 17, 2021

The best for you and your pet!

You can take no better care nor responsibility for your pet than insuring him with Pets Best

Insurer: Pets Best

By: CARROLL

Useful
Verified March 17, 2021

Trupanion worked with the veterinary clinic and made the payment process as painless as possible.

I had hoped this policy would never be used, but I am grateful that when it was needed it came through as promised. however, I would suggest pet owners make sure they acquire the policy at the earliest time as the pre-existing exemption can be difficult

Insurer: Trupanion

By: FLORENCE

Useful
Verified March 17, 2021

If I could give a negative score, I would

Be wary of this company. They will charge multiple deductibles for things even though they are related to the same issue. It’s a money making scheme, and they try to pay as little as possible.

Insurer: Trupanion

By: Jan

Useful
Verified March 17, 2021

Great Customer Service

Helped me with all of my questions and super nice! Awesome experience overall.

Insurer: Prudent Pet

By: Kate

Verified March 17, 2021

Very user friendly to enroll and very…

Very user friendly to enroll and very competitive cost-

Insurer: ASPCA

By: Karen Gunderson

March 17, 2021

Incredible Customer Service & Easy Claim

Okay so our dog Winnie has Fractured Coronoid Process in her joints (common in pure-breeds which she isn't). The procedure was ~$7k. We thought we were screwed. HealthyPaws Customer Service supported us the whole way. They provided Direct Pay so we only had to pay our deductible rather and got back to us in less than 2 days. They don't cover everything which is a huge bummer. For example, they won't cover the $200 consultation fee to tell us that Winnie had FCP.

Insurer: Healthy Paws

By: Michael

Useful
March 17, 2021

Waste of money, horrible experience!

Absolutely the worst experience with pet insurance. Denied a claim for "pre-existing" while it wasn't. Tried to call multiple times-- on hold over an hour each time before it gets disconnected. Tried to request a chat with representative to get a clue for next step-- nothing. You get auto replies to all of your emails. When submit a claim, you are given few small sentences to explain so basically you are in 100% relying on the claim department to do their job. They only care about your premiums, good luck getting anything covered. I am canceling this scam.

Insurer: Pets Best

By: Natalia

Useful
Verified March 17, 2021

I recently took on a rescue and immediately put her on this insurance.

I was barely 45 days and found she had to have extensive dental surgery. It was a $1500 bill and they paid over $900 ($500 deductible). This is light year better the Met life plan I had. Didn't even pay $300 of a $1200 dental bill. Definitely recommend.

Insurer: Pumpkin

By:

Useful
Verified March 17, 2021

I am a recent customer to Pumpkin Pet Insurance…

I have full coverage for wellness and unexpected accidents. So far I have put in two claims for my new puppy. I was reimbursed online very quickly. You get what you pay for, I pay hundred dollars a month but I get everything covered at 90% with a $100 deductible. Just beware, every year they can raise your monthly premium. We will see how that goes.

Insurer: Pumpkin

By:

Useful

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