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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Excellent Service All the Way Around

We have had this insurance since 2008 and have processed four claims. Every time we call them they are extremely courteous and always ready to explain what we have to do in a FRIENDLY matter. They never rushed us, or seemed to be annoyed with any of our questions. They have even went as far as to help us with the vet when we were unsure of some of the charges and explanations of service. The process of claims is so easy to do, and when they have questions instead of just sending the whole thing back or worse throwing it away, they instead call you and e-mail you try to explain what went wrong so it can be fixed. We ALWAYS received our claim within 10 business days which compared to another insurance usually takes 30-45 days. I love PETS BEST INSURANCE!!!!!!!!!!!!!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: Under a year

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10

out of 10

a valuable safety net

My dog is only four, so I couldn't have imagined that she has an autoimmune disorder. It nearly killed her over the holidays, and I had to face the choice that many pet owners dread. Because the onset happened Thanksgiving, and because she was so critical, I had to take her to the emergency center, which cost more than $5,000. Thankfully, she's stable now. And her policy deductible had been paid earlier in the year; so Embrace covered approximately 90% of the bill. What a relief!! Especially around the holidays. To top it off, the customer service is consistently good. I've had nothing but pleasant experiences with their reps, who genuinely seem to care about the pet and making sure your claim gets processed. I highly recommend Embrace (and have already to my friends).
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Greyhound
  • AGE OF PET: 1 - 8

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10

out of 10

No problem at all!

My insurance claim was processed very efficiently and very fast, no hassle whatsoever. I highly recommend Trupanion to all pet owners!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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8

out of 10

Relief!

I decided to purchase pet insurance on my Italian Greyhound, Rocky, after he broke his right front paw at the age of 6 months. Over a year later, Rocky decided to jump out of my SUV from the seat instead of jumping off the seat, then out of the car. He proceeded to break his left paw. Thankfully ASPCA pet insurance had been purchased for him! They paid 80% of Rocky's surgery and care to repair his broken leg. Thank you ASPCA!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Italian Greyhound
  • AGE OF PET: 1 - 8

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10

out of 10

Fantastic

I got Trupanion when I got my young dog in May. A few months later, Simon broke his leg and required expensive surgery and I got the chance to experience dealing with the claims staff. I got Trupanion because of their flexibility in setting the deductible but I am more impressed with their fantastic and caring staff and their coverage. Wouldn't want to deal with any other company!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Italian Greyhound
  • AGE OF PET: 1 - 8

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10

out of 10

Real Insurance

This company has performed as stated. Great insurance for peace of mind. I highly recommend.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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9

out of 10

So Grateful for Embrace!

All I have to say is thank goodness for Embrace Pet Insurance. Normally I would not have bought Pet Insurance, however we had our new Great Dane puppy for 3 days, and we had to take him to Univ of Penn Vet Hospital for continuous vomiting and lethargy, and shelled out over $2000 for the visit. This just happening after 3 days of owning our new puppy, we decided to start looking for some Pet Insurance. After much research, we decided to go with Embrace. We choose the plan with a $500 deductible, and a reimbursement of 90% (with the highest yearly maximum of $10,000). Our Great Dane is now over 2 years old, and he would not be here with us today if it wasn’t for us purchasing a policy with Embrace. He’s turned out to be the most precious dog in the world, however he’s had many ups and downs in the past 2 years, and many, many visits to the Vet’s office/hospital. In October he was diagnosed with Wobblers Disease (cervical vertebral instability), which he’ll be treated for the rest of his life with medical management. Our Vet bills were just over $2200, and Embrace reimbursed us about $1300 (we were responsible for the $500 deduct, 10% coinsurance & prescription meds). Then just last month in November we had to have our sweet boy admitted to a Vet Hospital for 6 days. After about 3 days in the hospital, they told us our dane was diagnosed with Addison’s disease (adrenal insufficiency - another life-long illness which he’ll be treated with medical management for the rest of his
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: 1 - 8

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5

out of 10

Undiagnosed problem labeled as "chronic"

Our otherwise healthy dog has had problems with his mouth--ulcers/lacerations, jaw pain, swollen lymph nodes, infection under tongue and at back of mouth, etc. PetFirst covered the first few visits and stopped coverage when we went to the NC State Vet School to see a specialist. They did not cover the visit with the specialist. We are going to an out-of-town dental specialist next week because we have no idea what's going on with this dog's mouth. But, PetFirst considers his condition to be chronic even though there is no diagnosis. Watch out for PetFirst using "chronic" to get out of paying claims even when you are in the process of searching for a diagnosis. They are also slow to handle claims--take longer than they claim.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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1

out of 10

Rejected

My claim was rejected after sending paperwork three times. Customer care was rude.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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9

out of 10

good review

customer service very helpful & kept me informed throughout the whole process, very satisfied
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pomeranian
  • AGE OF PET: 1 - 8

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