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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion has provided all services I have required in a timely professional and understanding way.
Trupanion has provided all services I have required in a timely, professional and understanding way. The smooth interactions between Trupanion and veterinary professionals takes much of the stress out of dealing with a sick much loved pet.
Insurer: Trupanion Canada
By:
Very clear and friendly.
Very clear and friendly. Quick understanding of my question
Insurer: Trupanion Canada
By:
Very friendly to talk too.
Very friendly to talk too. Vet bills are very expensive. None of us owners ever expect to have to use trupanion, however as a senior every penny helps.
Insurer: Trupanion Canada
By:
Excellent joining experience
Very nice pleasant experience with the representative on the phone.
Insurer: Trupanion Canada
By:
A human being answered the phone after the first ring and not an answering machine.
A human being answered the phone after the first ring and not an answering machine. The staff are also very pleasant and knowledgeable.
Insurer: Trupanion
By:
All my claim questions were answered to my satisfaction
All my claim questions were answered to my satisfaction
Insurer: Trupanion
By:
Because I've had a claim outstanding since December and it's still in review.
Because I've had a claim outstanding since December and it's still in review. I've called several times. My vet has sent the outstanding records. Camille had the records resent from my vet's office and forwarded them to claims. It's still not settled.
Insurer: Trupanion
By:
Because the cost is to high I have a 1000.
Because the cost is to high, I have a 1000.00 deductible I would like to have is a 500.00 deductible but the person I spoke too stated that I couldn’t make the change.
Insurer: Trupanion
By: