216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service. 10/10
Both representatives I spoke to were fantastic. Honestly wish I’d seen this sooner so I could tell you their names, but I tossed the paper I wrote them on.
Insurer: MetLife
By: Garee
Great pet insurance and easy to file a claim.
Filing a claim is very easy, it does take awhile for it to be processed. We find the reimbursements to be fair.
Insurer: Pets Best
By: Ark
Always so grateful to have pet…
Always so grateful to have pet insurance for my dog
Insurer: MetLife
By: customer
thank you so much to kaitlyn
thank you so much to kaitlyn! helping me getting my claim sorted out. her patience and understanding made me at ease completing the claim.
Insurer: Fetch Canada
By: tony Tiger
Insurance That Works For Me and My Roxi
I feel Pumpkin was a great choice for my Roxi. I've just been with them since October 2025, and the Wellness package has helped to defray some of the cost associated with getting my Roxi her first year of vaccinations. The staff has been very accommodating when I've needed to call with questions. They have each displayed excellent customer service.
Insurer: Pumpkin
By: Joi Aldridge
Knowledgeable Humans!
I was able to speak with a human in minutes and a knowledgeable human at that! My questions were answered and accurately too! I consistently have a good experience with your customer service.
Insurer: MetLife
By: customer
Filing claims via the MetLife app on my…
Filing claims via the MetLife app on my phone is fast and convenient. The Vet chat is also great when you have general concerns and want a second opinion with your pets symptoms. I have called customer service with plan changes and everything was taken care of.
Insurer: MetLife
By: customer
Review time takes too long
Review time takes too long. Also the annual premium raised from $189 to $270, that is a huge increase.
Insurer: MetLife
By: Kris Ankney
If only human health insurance were…
If only human health insurance were this good. Reimbursement is quick, easy and paperless. Just upload your documents to the MetLife Pet Insurance portal. After review, receive payment.
Insurer: MetLife
By: LaToya