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Simple coverage for the most important stuff
Healthy Paws is a nice, simple, no-frills insurance provider, which is what we prefer. We'd rather pay a lower premium for unexpected issues than get all the bells and whistles covered. Healthy Paws pays out claims really fast--often within days. Submitting claims is easy. The coverage is fair and reasonable. So far, none of our claims have been unfairly declined. Goober is doing much better after the surgical removal of a foxtail from a lymph node in his neck. We are grateful that the exorbitant cost of pet care was one less thing we had to worry about, thanks to Healthy Paws.
Insurer: Healthy Paws
By: Lucy Dotson
It seems every time I submit invoices…
It seems every time I submit invoices from the vet with both of my dogs on one invoice, there is always some sort of issue. One dog will get paid out, then there's an issue with the other one's payout, or the payouts will both lag. I end up calling the CSR's multiple times to tell the same stories a million times. The CSR's are very friendly and try to be as helpful as possible, but I also get different stories as to what's going on with my claims. I could go on and on about issues I have had with almost every claim I have submitted since I I started with MetLife, but I am not. Going forward to make life easier for myself and the adjusters, I will submit one claim per dog, even if they are receiving the same exact treatments.
Insurer: MetLife
By: D.D.
Claims process was quick and easy.
Claims process was quick and easy.
Insurer: Spot
By: Ted Sparks
Good customer service and claims payment
Healthy Paws has paid two claims over the years and since I own four dogs, there are occasionally expensive procedures. Customer service is very good and claims are paid promptly. I recommend them to any pet parent.
Insurer: Healthy Paws
By: Richard Maguire
Solid pet insurance
Transparent coverage, reasonable pricing, easy to use portal, real people answer the phone, prompt reimbursement. I've had pet insurance for years and have never had to use it until now. Grateful we have Spot. Get your pet insured before issues come up and keep them insured!
Insurer: Spot
By: Kristofer F
Always a seamless process getting…
Always a seamless process getting claims paid.
Insurer: MetLife
By: customer
Good service as always
Good service as always
Insurer: MetLife
By: Mary Christopher
Reliable
They were very quick on accepting and paying our claim
Insurer: Pumpkin
By: Alma Reeves
Trying to get ahold of someone today…
Trying to get ahold of someone today I've tried multiple times and I have been waiting on over a total of 1.5 hrs today just trying to talk to someone in the billing department, but have been on hold I haven't spoken to one single person. I'm extremely frustrated
Insurer: Sonnet
By: Tamika Hawes
Trupanion provides quick reimbursement
Trupanion provides quick reimbursement. The only downside is they do not pay toward the office visit, which in an emergency is quite pricey. Otherwise, it is a great choice for pet insurance.
Insurer: Trupanion
By: Barbara Fe