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After a $1200 claim for my cat who had…
After a $1200 claim for my cat who had several smaller claims earlier in the year, I have to say I am feeling more confident with Healthy Paws. They did send back requests for more documents a few times before the claim could be paid out. At first I was nervous, but it all worked out. My cat who is now 4 had unexpected illness this year and this is why I purchased pet insurance. So far my rates are good after a few years of having Healthy Paws. I will now add my 4th cat with confidence. I also have to say that the customer reps are very friendly and helpful. I had asked to speak to a supervisor who explained why the requests for documents were needed, and it made sense. Be sure to keep all records for your pets as it will help the process. Lets hope for a happy future together.
Insurer: Healthy Paws
By: Donna Yak
Fraudulent Charges on Visa
I cancelled my policy for illness and accident insurance when the aforementioned company paid $0000.00 of my $4000.00 plus bill. This was done in the middle of April, several times by text message and once on the telephone. Somehow this company charged my credit card on May 13, 2020 for services that they did not provide. Protect yourself from fraud! Shame on Costco for sponsoring this scam.
Insurer: Pets Plus Us
By: Nancy
Bailey’s back to her old self!
Thank you so much for taking care of Bailey’s expenses. She’s back to her old self again! The process was quick and easy! I couldn’t be more happy to be insured by nationwide.
Insurer: Nationwide
By: Cassandra
Thank you!
Thanks for the quick response.
Insurer: Nationwide
By: Patricia
Great customer service and easy claims process
It has been wonderful working with Healthy Paws. The ease of submitting our claim and speedy responses have made some very stressful medical issues so much easier for us. Healthy Paws checked in with us to make sure our Labradoodle was recovering well. This reassured us we made the right decision when choosing our Pet Insurance!
Insurer: Healthy Paws
By: Kevin
Great company to work with!!
I’m so glad I chose Healthy Paws. Quick and easy claims processing. Also they check in with you to see how your pet is doing after any major complications or surgery, would definitely recommend!!
Insurer: Healthy Paws
By: Donna
They are quick and efficient, sending in a claim is user friendly
Over the past three years we have had great experience with healthy paws. They are quick and efficient. Our recent surgery was accepted and we were reimbursed within 10 days making it so much easier, financially, for our family. We use them on a regular basis for prescription medicines as well.
Insurer: Healthy Paws
By: Taylor
Good coverage
We have been very happy with the insurance coverage. The claim process is easy and the coverage has been good. Whenever our dog has a problem, there is comfort knowing we have insurance if we need to take her to the vet.
Insurer: Nationwide
By: Kathleen
Thank you. You guys are the best
You guys are the best. Customer service is very helpful and the claim process is user friendly. I’m thankful I have your company helping me take care of my dogs. Thank you again.
Insurer: Nationwide
By: Yvette
Outstanding service
Thank you for the fast response and processing the claim in a very efficient manner
Insurer: Nationwide
By: Aminta