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Policy explained properly
Because it was explained to me properly and Jonathon Williams was speaking to me in terms that l could understand and he took his time doing this so that l could appreciate the policy in layman terms
Insurer: Trupanion
By:
Easy to sign up
Easy to do in person on the phone. That is rare these days.
Insurer: Trupanion
By:
Every communication has been with a professional caring representative
Every communication has been with a professional caring representative
Insurer: Trupanion
By:
Excellent service
Excellent. They were quick and responsive
Insurer: Trupanion
By:
Good coverage and professional efficient customer service
Good coverage and professional, efficient customer service
Insurer: Trupanion
By:
Good customer service.
Good customer service. Resolved issue.
Insurer: Trupanion
By:
Waited almost an hour to get someone on…
Waited almost an hour to get someone on the phone. EOB was not clear. Disappointed.
Insurer: Pets Best
By: Anthony S
Old English Sheepdog
We have a 4-month old Old English Sheepdog, and the free insurance was pretty basic. Consequently, our initial well puppy visit/meds was not covered, but our next one was, (we added the well dog insurance) and the process was seamless.
Insurer: AKC
By: Brian Deckert
Thanks Trupanion!
I have had Trupanion since my 8year old Rottie was 8 weeks old. They have always paid my vet directly or sent me a check in a timely manner. I recently got a new puppy and without hesitation added her to my policy. Customer service is excellent, knowledgeable and always very helpful. My Rottie was diagnosed with arthritis and is talking meds for the rest of her life. Thank you Trupanion for easing the burden and helping me care for my beautiful pups!
Insurer: Trupanion
By: Nina Castellano