154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 09, 2021

Agent

Agent

Insurer: Trupanion

By:

Useful
April 09, 2021

Alice was very pleasant to talk with

Alice was very pleasant to talk with

Insurer: Trupanion

By:

Useful
April 09, 2021

Expect the best!

Always great

Insurer: Trupanion

By:

Useful
April 09, 2021

Always prompt and very helpful!

Always prompt and very helpful!!! You are the best!!!

Insurer: Trupanion

By:

Useful
April 09, 2021

This Is Pure Love

Dear Trupanion Team: You are amazing! I was so pokey in putting information together, having never made a claim on any insurance, anywhere! I found each of you that have spoken to me, written to me, handled my paperwork, carefully looked at what was presented absolutely professional and compassionate. Grieving pet owners need your kind of service. Of course I would send someone your way - and as I said before, should I decide to have another pet, you will surely know. I was totally comfortable with the time and care you provided the many claims given you. Thank you so very much. You have no idea how helpful this process has been for me. I also appreciate that you have treated Katie with respect. You are a fine business. Sincerely, Ruth M Phelps

Insurer: Trupanion

By:

Useful
April 09, 2021

Easy and efficient communication and service

Easy and efficient communication and service

Insurer: Trupanion

By:

Useful
Verified April 08, 2021

Compassionate, efficient service!

I’ve had to submit multiple claims over the past few weeks for my cat’s urinary blockage. Submitting claims was so easy through the app, and when I called to check the status of my claims, the reps I spoke to were kind, and genuinely caring. I would recommend Trupanion to anyone to ensure they can cover costs of their pet’s urgent care.

Insurer: Trupanion Canada

By: Jenna

Useful
April 08, 2021

You can’t get better than Trupanion

You can’t get better than Trupanion. I enrolled my puppy at 8 weeks old and she is 1year and 5 months now. In that short period of time she has had cherry eye, an ulcerated cornea, elbow dysplasia and now hip dysplasia. Trupanion covered 90 percent of the cherry eye surgery ,the eye ulcer care , elbow fragment surgery, elbow platelet stem cell injection and all the medications involved. Oh and they are covering hip replacement surgery this April 29 2021. To say that they are a lifesaver would be a severe understatement. I highly recommend Trupanion.

Insurer: Trupanion

By: Gary Amrine

April 08, 2021

Pets Best is the best.

Pets Best is very responsive and has reasonable rates compared to other pet insurance companies.

Insurer: Pets Best

By: Dee

Useful
April 08, 2021

Thank My Lucky Stars for Healthy Paws!

Murphy is my fourth pure bred German Shepherd. I've insured all but one of them, and I learned that was a mistake because it is always something with the pure bred Shepherds although it's mostly been a different issue with each one. Murphy is the first dog I've insured with Healthy Paws and they are by far the best. The claims handling process is super simple, they pay very promptly and customer service is very helpful. Murphy just had both of his elbows operated on and I wasn't sure if everything would be covered so I called for some guidance. Although they can't guarantee coverage, they will explain what categories of treatment won't be covered. For example, treatment considered experimental like stem cell shots is not covered. Frankly, I was surprised at the breadth of the rehab they do cover. I also think that the unlimited dollar amount of claims is hugely important. I could not have afforded all of the treatment Murphy requires without the policy (his elbow surgery and treatment will end up costing about $7K). Luckily, I have 90% reimbursement. Although it costs a little bit more in premiums, Healthy Paws reimburses me more each month than I pay in premiums because Murphy also developed allergies and is on monthly meds that are expensive. Sometimes I even feel a little guilty submitting claims because they have paid so much more than my premiums. I've recommended Healthy Paws to a lot of people, but generally they don't end up even getting insurance. That seems insane to me. It is one of the best investments you can make in your pet.

Insurer: Healthy Paws

By: Deborah

Useful

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