154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 31, 2021

Wonderful, NO HASSLE, Pet Insurance!

I have never been so pleased with an insurance company - pet or anything else! I submitted claims on two separate occasions for one of my kitties who had some significant health issues. Healthy Paws was fantastic to work with on this already stressful process. They accepted the claim, paid it out without any hassle and paid exactly what they promised. I love this company!! (I have already recommended to friends who signed up).

Insurer: Healthy Paws

By: Kathleen OBrien

March 31, 2021

If you like to pay for insurance and all your vet bills this is the plan for you

This company should have their insurance license removed. PetsBest will find any reason to deny claims. My dog was sick (vomiting) and I took him to the vet. My dog has no history of vomiting, the vet wanted to do a bunch of test and of course I said yes, we have insurance. Almost $500 later I get a denial saying my dog has a history of irritable bowel syndrome. First off he does not (I have copies of all of his records and no where does it say he has IBS) and second no matter what I said they continued to refuse payment. It was the most unethical experience of my life. Now I am out the $500 and all the premium I have paid for nothing.

Insurer: Pets Best

By: MEB

March 31, 2021

horrible service and turnover rate

horrible service. takes forever.

Insurer: Pets Best

By: Amanda

March 31, 2021

Wonderful service

My standard poodle has issues with her eyes and Trupanion was so fast and efficient. Got an email from them by the time I came home from the vet. Customer service was excellent.

Insurer: Trupanion Canada

By: Poodle

March 31, 2021

It was so great to have insurance when…

It was so great to have insurance when I really needed it, I was able to agree to an MRI for my furkid knowing this would be covered by insurance, great peace of mind, and reimbursement was quick

Insurer: Trupanion

By: Eleni

Verified March 31, 2021

Customer service was great TY!I look…

Customer service was great TY!I look forward to the ASPCA helping to care for my rescue !

Insurer: ASPCA

By: Cindy

March 31, 2021

Policy Filled with Loop Holes

Don't take out a policy AKC Pet Insurance unless you're a lawyer specializing in contract law. They denied a surgery claim a year after a crucial ligament surgery diagnosis claiming that the initial injury happed within a 180 day waiting period despite paying other claims for the same injury. I called to try to discuss the denial but all I got was my policy quoted to me and them conveniently not being able to find the claims that were paid.

Insurer: AKC

By: Jody

Useful
Verified March 31, 2021

Great service

Great service. My poor pup had a split tooth, and it needed to be remove in a major surgery. Healthy Paws customer service was so helpful in talking through my policy and what would be covered. Submitting the claim and getting reimbursed was no hassle. Recommend them so highly

Insurer: Healthy Paws

By: Kayley Seder

Verified March 31, 2021

Trupanion has been a lifesaver this year

Trupanion's "per condition" deductibles have been a lifesaver in caring for my cat with two chronic conditions. Submitting claims and receiving reimbursements is astonishingly easy. I am so grateful that this company exists.

Insurer: Trupanion

By: Karen

Useful
Verified March 31, 2021

The BEST pet insurance Company!

Trupanion has been the absolute BEST pet company to work with!! They have helped me immensely with the veterinary costs to treat my dog's cruciate ligament tear & other issues. Their customer service is exceptional. No long waits & they are in America! Their claims department is very efficient. Their communication is fast & thorough. I would not be able to afford treatment for my dog if it wasn't for Trupanion. I only wish more veterinary offices would recommend & set up direct pay accounts with Trupanion. If you are in the process of choosing a pet insurance, don't hesitate with choosing Trupanion!!

Insurer: Trupanion

By: Jacklyn

Useful

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