Fast!
Trupanion has been very quick and helpful. Our cat was just diagnosed with a condition and Trupanion has been very kind and helpful on the phone and processing our claims quickly during this trying time. This is one of the first online reviews I've ever left, but I'm happy with Trupanion's service so I wanted to say so.
- INSURER:
Trupanion Canada
- POSTED: 07/24/2015
- BY: Matt
- BREED: Russian Blue
- AGE OF PET: 7 - 10
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Amazing!
Our pup LEX broke his leg and have to have emergency surgery, which totaled $2800, including the ER visit the night before. Trip anion was amazing to work with! They were available by phone or email whenever I needed them. They answered every question I had without hesitation. They even rushed the claim through due to emergency status. We had our refund within 4 days of Lex's surgery. I recommend truly ion to every pet owner!
- INSURER:
Trupanion
- POSTED: 07/24/2015
- BY: Mallory
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Amazing!
Our pup LEX broke his leg and have to have emergency surgery, which totaled $2800, including the ER visit the night before. Trip anion was amazing to work with! They were available by phone or email whenever I needed them. They answered every question I had without hesitation. They even rushed the claim through due to emergency status. We had our refund within 4 days of Lex's surgery. I recommend truly ion to every pet owner!
- INSURER:
Trupanion Canada
- POSTED: 07/24/2015
- BY: Mallory
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Absolutely Amazing Service!
I have a new kitten, purchased an Embrace policy for him because of course, he is a family member. I took him to the vet on 07/20 for a wellness visit. I faxed over my claim form on 07/21 and received an email today, 07/24 notifying me that my reimbursement would be direct deposited into my account today!!! What FAST and AMAZING service. I have always gotten friendly, helpful people when calling with a question as well. Best purchase ever made!
- INSURER:
Embrace
- POSTED: 07/24/2015
- BY: April
- BREED: Maine Coon
- AGE OF PET: 0 - 3
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Fast, efficient claim
I submitted a claim online for the wellness program. The review and approval for the claim was fast and efficient. The program is absolutely wonderful, and I am very happy that I added it onto the base policy.
- INSURER:
Embrace
- POSTED: 07/24/2015
- BY: Christina
- BREED: Coton De Tulear
- AGE OF PET: 7 - 10
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Very good
Very good and fast responces
- INSURER:
Trupanion
- POSTED: 07/24/2015
- BY: Tarek
- BREED: Doberman
- AGE OF PET: 7 - 10
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Very good
Very good and fast responces
- INSURER:
Trupanion Canada
- POSTED: 07/24/2015
- BY: Tarek
- BREED: Doberman
- AGE OF PET: 7 - 10
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emergency service
Excellent service and understanding from company
- INSURER:
Trupanion
- POSTED: 07/24/2015
- BY: Alan
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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emergency service
Excellent service and understanding from company
- INSURER:
Trupanion Canada
- POSTED: 07/24/2015
- BY: Alan
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent
It is very easy to file a claim and Trupanion processes the claim very fast.
- INSURER:
Trupanion
- POSTED: 07/24/2015
- BY: Celeste
- BREED: Cocker Spaniel
- AGE OF PET: Over 11 years
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